The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Kenmore Electric Range / Power surge

1 LA, United States
Contact information:

On Tuesday 8/12/08 we lost electricity. I had just placed supper in the oven. Kenmore range model number790.[protected] purchased 2002. Power was out for an hour. We had a 30 minute errand to run. My husband and I discussed not leaving because the oven was on at the time of power failure. We did not think the oven would turn back on nor think go turn off circuit breakers. We returned 30 minutes later to fire shooting out of our kitchen window. The neighbors noticed and called 911. Before the window broke the neighbors looked in the window. They reported seeing the fire behind the stove. After the fire was out the fire fighter showed us the raw meat still in the oven. The fire chief said that he had seen many Kenmore ovens in kitchen fires. They malfunctioned. I am trying to find out if there was a recall on my model. The fire and smoke damage destroyed our home. Now I am waiting on investigators and adjusters. It is a nightmare. If anyone can share info. please do.

Post your comment