Kay Jewelers / customer service
I am complaining about the corporate customer service for kay Jewelers.I have had a peice of jewelry returned multiple times and each time defects stil arise, I am wanting a refund or exchange and ahving trouble receiving either one.customer service personnel are not helpful to achieve customer satisfaction.I am not wabnting to hear about "their" policies and I am pissed off that CSR Aron told me that this would be a final exchange on my jewelry when it is warranties "FOR LIFE"!!!
Fix my issue or I will go to the BBC, and Consumer Affairs and make my complaints there.
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