Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

Jetblue

Posted:    

want my cancellation fee refunded

Complaint Rating:  100 % with 1 votes
100% 1
5
Contact information:
JETBLUE
United States
Refund my cancellation fee

Here is complaint my girlfriend decides to surprise me for my birthday by taking me on a 7 day vacation to jamaica and she decides to use my trueblue points without my knowledge in which she just told me today july 20 th. I was happy at first but then realized how can my girlfriend pick up the phone give a true blue representative my information and book a trip using my points. So I decided to call jet blue and cancel it and told her (Angie id #80825) my story. She then contacted a trueblue rep for me by the name of tammara id #19050 very very rude and not helpful and told her my story only for her to tell me there's nothing they can do. I dont get where is the security for jet blue I still cant believe it. So I had to book a florida trip just cause I have and had no intention to go to jamaica. I am very furious that they charged me a $ 200 cancellation fee. I want something done on this matter.

To refund me my $ 200 that I should not pay based on my girlfriend calling up trueblue and making a reservation on my behalf that easily. This is bs
Sincerely,

Giuseppe rodia
Complaint comments Comments (0) Complaint country United States Complaint category Airlines

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards Complaint Agree Neutral Disagree
Comment text
Attach photos (optional)

JetBlue Airways Logo JetBlue Airways
Customer Care Service
6322 S 3000 E Ste G20
Salt Lake City
Utah
United States - 84121
1 800 538 2583
1 801 365 2440
View Full Information
Contact Us
bdomains.com
     

Reply to

Send