[Resolved] Intelius / Value Max / fraud
intelius puts a offer on to search of .95 cents then changes it to a monthly subscription of $19.95 and adds another $19.95 for their company(value max) with a phone number on the cc you give to register that when you call send you to a fake web address valuemax123.com that 100s and thousands of people all have fraud charges, IS THERE a atty who can file a class action?The phone number to call is [protected] corp then push the # for media and fax [protected] repeat it daily ..Their atty is [protected] and the atty generals of each state will look at complaints.NO better bussiness they dont belong.SUPRISE.They have another company called intellisense.William A Owens CEO 500 108 ave N.E. Bellevue wash 98004 Phone there also [protected]
John K ARNOLD, Paul T Cook<Edward Petersen, Kevin Marcus all can be emailed at intelius.com JSP is another company nortel network also write your state depts. FTC at ftc.gov each state.The parade magazine in long beach ca .MSNBC, they have done articles in the past.
Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.
Intelius Customer Care's Response, Oct 23, 2009
If you select a promotional price on the Intelius website, you will also receive a free 7 day trial of Identity Protect. After the 7 day trial, it will convert to a regular subscription and bill out at $19.95 monthly.
However, there’s no obligation. If you determine within the 7 day trial that you no longer want Identity Protect, you can cancel your service anytime, online or over the phone with a customer support representative.
It sounds like you have also accepted a third party company’s offer that is advertised on the Intelius website. If you no longer wish to be enrolled in that third party company’s service, please call 888-445-2727 Monday – Friday 4:30am – 9:00pm PST. We will be more than happy to assist you.
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