[Resolved] Intelius / stop billing me
I agree. this is a sherade, sham a scheme to rob you. i too have fallen victim to them and can not keep them out of my account. the info you get from them is not complete. their site is obviously set up to get your personal info to exploit you and steal from you.look out for them under these names: int*idprotect mntr svc, intelius-intelius.com . you may want to email your story to : us government - homeland security firstname.lastname@example.org this is the federal multi-jurisdictional task-force assigned to investigate and prosecute internet fraud. unfortunately many of these web-sites are operating under many layers of fraudulent sham corporations outside of our borders where extradition agreements do not exist.
Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.
Intelius Customer Care's Response, Oct 15, 2009
Managing personal information through the Intelius opt-out service is just one step in eliminating its availability. There are many other sites that may provide similar information found on our site. Public records sites, search engines, social networking sites and other online companies provide different levels of information about individuals.
The customer can also contact their local utility companies, courthouses and/or county offices to determine what information is being made available; and how to have it removed.
To accurately suppress that data, we recommend the customer follow the ‘opt out’ process found on the Intelius website at http://www.intelius.com/privacy-faq.php#5 . We do require the individual’s identity to be verified prior to processing an opt out; however, if they do not feel comfortable faxing us their driver’s license or other state issued identification; they can send a notarized statement of their identity.
We appreciate your cooperation is resolving this issue apologize for any inconvenience.
Intelius Customer Care's Response, May 24, 2010
If you require further assistance, please call 888-445-2727 Monday – Friday 4:30am – 10:00pm PST. We will be more than happy to assist you with your account.
Intelius Customer Care's Response, Jul 18, 2011
If you need further assistance with your Intelius account, please call 888-445-2727 Monday to Friday from 5am to 8pm and Saturday from 6am to 4:30pm. We will be more than happy to assist you with your account.
Intelius Customer Care's Response, Jun 07, 2016
It sounds like you have accepted a third party company’s offer that is advertised on the Intelius website. If you no longer wish to be enrolled in that third party company’s service, please call 888-445-2727 Monday – Friday 4:30am – 9:00pm PST. We will be more than happy to assist you.
Intelius Customer Care's Response, Jul 14, 2016
It sounds like you have accepted the People Search offer that is advertised on the Intelius website. If you no longer wish to be enrolled in the People Search membership, please call 888-445-2727 Monday to Friday from 5am to 8pm and Saturday from 6am to 4:30pm. We will be more than happy to assist you.
Intelius Customer Care's Response, Aug 19, 2016
If you select a promotional price on the Intelius website, you will also receive a free 7 day trial of Identity Protect. After the 7 day trial, if not canceled, it will convert to a regular subscription and bill out at $19.95 monthly.
However, there’s no obligation. If you determine within the 7 day trial that you no longer want Identity Protect, you can cancel your service anytime, online or over the phone with a customer support representative.
Please call 888-445-2727 Monday – Friday 4:30am – 9:00pm PST. We will be more than happy to assist you with your account.
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