Australian Red Cross Supporters Reviews 2025

Latest Reviews and Complaints

Raibeart of Perth, AU

Jul 21, 2018 7:32 pm EDT

personal details missed used

Australian Red Cross have given by direct debit details to Australian Marketing Institute, which is complete breach of privacy contract agreement. I was cold called 47 times in a 5 day period, requesting me to increase in monthly donation. Australian Marketing Institute has my personnel details including my credited card number.
I had to contact Telstra to stop in phone calls, After number of call to Red Cross all they wanted was for me to donate more money and refused to stop my direct debit.
I ended up having my bank change my card number at a inconvenience for 10 days to end this matter.

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How responsive is Australian Red Cross's customer service?

0 Resolved

1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

How is Australian Red Cross’s rated by donors and aid recipients?

Australian Red Cross’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of donors and aid recipients are dissatisfied with support and services.

Keywords

bank change cold called credited card number direct debit donate more money monthly donation personnel details phone calls privacy contract agreement

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Australian Red Cross reviews first appeared on Complaints Board on Jul 21, 2018. The latest review personal details missed used was posted on Jul 21, 2018. Australian Red Cross has an average consumer rating of 1 stars from 1 reviews. Australian Red Cross has resolved 0 complaints.