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Insurance. Kotak.com / cheating offer for policy proposal

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I enter the policy agreement with Life Insurance | Term Life Insurance | ULIP | Insurance ... - Kotak.com
insurance.kotak.com
They approached me through telephonic for offering the insurance policy .They offered that lot of feature in the proposed policy.they dispatched bond after two month of commencement of policy agreement . While I received my bond which is related to the policy .I got shocked for following reason:
The policy benefit and other point is entirely different from the offer which was proposed in the telephonic conversion. The profession, date and place of signature are forgery as to create multiple polcy.I loss nearly 35000 .They are making false hope to cover the policy and never mind about our loosing money

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Comments

  • Ko
      19th of Mar, 2012

    Dear Sir,

    At the outset, we regret the inconvenience caused and apologize for the aberration in our services. We’d like to look into your complaint from our end. However, we would require a few details like your policy number and contact number to assist you better. We request you to write to [protected]@kotak.com with these details. We’ll get back to you soon.

    Regards,
    Kotak Support Team.

    0 Votes
  • Sa
      22nd of Mar, 2012

    I already made complaint(reg:policy no :02380945 and policy no:02380964 )to email_id which is specified in your bond .There after no reply and response. Then I move to ombudsmen for recovery my premium amount . so far no proper action against agent .my advice do not accept my policy term which is proposed in telephone call

    0 Votes
  • Sa
      22nd of Mar, 2012

    karthik kumar
    Jan 2

    to Kli.grievance
    I Sent Legal notice to your concern .
    I entire your policy agreement number:.2380945 on 0911011/11.As per your telephonic your agent offered that lot of feature in the proposed above said policy .Your agent said that the policy offered through the telephonic and feature which were recorded . I honestly believe your agent offer and render cheque for amount 7000 .
    I got shock while receive your policy agreement for following points:-
    1)The policy benefit and other point is entirely different from the offer which was proposed in the telephonic conversion
    2)They original policy premium monthly amount which was accepted Rs.3500., .unlike they created forgery signature divide into above said amount(Rs3500)as to create two policy
    3)The profession, date and place of signature are forgery
    Therefore I legally advised to you take immediate legal action against to your agent. Hence your are liable to ratify the agreement as it is proposed in the telephonic conversion

    0 Votes
  • Gu
      10th of Jul, 2012

    Sir, I received a call, saying it to be from Kotak Mahindra Life insurance office, saying that you have been offered a gift of ornaments by the company. You are requested to visit our office at Amrik Singh Road BATHINDA (Punjab), with your family to receive this gift. When I visited that office on 08/05/2008 I was asked to listen to their offer of Life insurance first. I listened to their version and found it to be of benefit of the customer. I agreed to buy the policy.The person who was explaining the policy sent his representative to collect the cheque and handed over a small box said to contain gift of ornaments. When we opened the box at home we were shocked to get such a inferior gift which was not even accepted by our sweeper . The policy documents were deleivered to me in July which did not say the story which was told at the time of offer. But main shock which I got after one year i.e. on the day I went to deposit second instalment to find that the policy has been issued as Flexy plan under agent code and the entire amount of Rs, 15230/= of my first instalment was used by the company in the name of commission to the agent and monthly maintenance charges. I was never told that the policy has been sold through an agent and I will have to bear the fund maintenance charges too. On discussing the matter I was assured by the Mr. Rajiv at Kotak Mahindra Insurance office at Bathinda that you should pay minimum for atleast 3 years regularly to save your money. Thereafter you can withdraw your funds . Your insurance will remain in force. So I have paid 3 instalments well in time and have not withdrawn any amount so far. Now I am getting phone calls from various persons of IRDA that I should get new ID activated by paying Rs.20000/- as security so that I may get full amount of premium plus Bonus plus security amount with 10% interest. So I request you to provide me the real value of my money and the amount I shall get if I withdraw my funds now.An early response by e-mail will be highly appreciated.
    Thanking you.
    Yours faithfully
    Gurbachan Singh Guliani
    Policy No.01045536
    Client Id 51513086
    [protected]@yahoo.com

    0 Votes
  • Mr
      22nd of Oct, 2012

    I am also sailing in the same boat. The same trick was played by the corporate agent of Birla Sunlife, Reliiance, ING, DLF pramerica,
    aegonreligare, kotak HDFC, It appears that a systematic cheating recuts is working in delhi and they are adopting the same modus opendi to cheat the insurant for allurement of claiming commisiion on the first fradulentely obtained premium.The matter on reporting the respective co. are not paying any heed as such such cheating incident to insurant is order of the day.The insurance authories must pay aand investigate and penalise these cheater agents by cancelling their working licence with the co.If any of insurance coy will deeply investigating such cases a big Insurance scandle will be come to light.

    0 Votes

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