M/s. Shivshankar Agencies, No.14, Kunrathur Road, Chennai - 116, Tel No. 044-24827924/ 24826490/ 24825867. All the phones are not reachable through out the day.
We are getting engaged tone through out the day during office hours. It is just not possible to book the cylinder refill through the phone, and by luck if we get the line after everlasted trying for more than three to four days, they will take the booking and we will get the cylinder only after 14 to 15 days. Sometimes when we get fed up of not getting line for more than a week, we go directly at the agency office for booking, but the concerned person over there, behaves so rudely, abusing the consumers in a bad manners using unparlimentary words. when we said to them that we will report this kind of bad activity to the Indane Gas higher authority, they replied that "they cannot pluck even a single hair from us". We got shocked for such a kind of reply from them.
Pls if u can take any action against this, it will be very helpful not only for me but to the entire mass.
If u r not able to take any action against this i shall complaint in the consumer forum, human rights commission and to the press for such kind of rude behaviour and the words being used by them.
I request to look into this issue by the concerned Authorities & take the necessary actions as we have good faith in Indane Gas.
Awaiting for a fruitful result.