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1.2 908 Reviews

IHOP Complaints Summary

58 Resolved
839 Unresolved
Our verdict: If considering services from IHOP with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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IHOP reviews & complaints 908

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J
11:18 am EST

IHOP online order

This was my order Customer Contact Number: [protected]
Payment Method: Credit Card Visa x-1621

ORDER FOR PICKUP
Order ready at 11:26 AM, TODAY (SUNDAY, 11/19/2017)

1 x Brioche French Toast (1 x $8.59) = $8.59
1 x Sirloin Tips & Eggs (1 x $13.99) = $13.99
1 x Medium Well
1 x 2 Rooty Tooty Fresh 'N Fruity® Strawberry
(1 x $2.69) = $2.69
1 x 2 Scrambled
1 x 2 Scrambled Eggs with Cheddar Cheese
(1 x $0.99) = $0.99
1 x Hash Browns (1 x $2.79) = $2.79
SUBTOTAL $29.05
TAX $2.32

TOTAL 31.37
I received 2 PLAIN pancakes and PLAIN French toast when I went to pick up the order AFTER I complained that the order was incomplete.
IHOP WOLF ROAD ALBANY
16A Wolf Road, ALBANY, NY 12205

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R
10:50 pm EST

IHOP very poor management

I had an interview today at 3 pm at 3511 Steelyard Drive Cleveland, OH 44109. I got there at 2:52 and told a waitress about my appointment. I heard her when she went to the back and said my name loud to the manager and then said I don't know I guess he's early.
After a few minutes a guy waiter came up to me and I told him about my interview. He said oh, come this way you could sit in the back and I'll tell the manager. He then asked if I wanted something to drink and I said yeah, a sprite.
After sitting for about 12 to 14 minutes I got tired of waiting for the drink and gave up on it. I also noticed that the manager was actually the guy I saw hanging out about 18 feet away from me in some corner. He kept going back and forth to the back every couple minutes so I thought maybe he's busy but there were about 10 customers in the restaurant.
No one ever came to check up on me so I decided this was a bad place to work and decided to leave. Upon reaching the front area the waiter that never cared to bring me a drink or check on me saw me and said "oh the manager is right here" as he pointed to the office.
So I decided to give it a go and went to the office. The manager stared at me for a while because he had no idea who I was. He didn't even know what to do. He had to look for the application and after a few minutes I had to start helping the guy.
I said My name is Ruben because he never introduced himself or handshake NOTHING! Anyways he pulled out an app and the name on it said Robin so I said again "It's Ruben." He started saying that I'm going to have to fill out another app and I said "I filled it out yesterday." He finally saw my app right in front of his face the whole time with a note that said Interview at 3 pm and I did notice another interview app for someone else. I felt bad for that person.
He said he'll meet me again at the back for the interview so I said ok and went. By this time I did not want to work at that restaurant at all. I did wait another 8 minutes before I decided to officially leave for good. As I walked I told the heartless guy waiter to tell the manager forget it.
That was the most horrible interview I've ever had in my entire life. I will never even step inside a Ihop restaurant again. I wouldn't even waste my time writing this but that was how bad it was.
11/15/2017
Ruben Torres
[protected]

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T
4:37 pm EST

IHOP unprofessional management

I went to the Saint Joseph IHOP this morning around 9am. I am a former employee...it's been about a year since I've worked there. I was there with my boyfriend and we had already got our drinks and were waiting for our food to come out. We had been sitting there for a while when the District Manager, my former General Manager Jennifer Jackson came to my table telling me that I am banned from the store because of a negative comment I made on Facebook about my experience working there. She told me I can't say bad things about the store and then come eat there. I told her I thought that was a stupid/ridiculous to ban someone from eating there and she made us leave.

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Shaun R.
, US
Nov 16, 2017 6:53 am EST

If you were negative with them on Facebook, why would you want to go back there? I would think that would be the last place you'd want to be.

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Z
8:47 pm EST

IHOP ihop staff

I went to discuss a job, manger tells another worker to talk to night manager about me working at ihop about a hour later general manager texts another night person and says tell her to find a job somewhere else she cant work here ive never worked here before, but has her daughter and boyfriend working there together ... I need to know if thats aginst ihop laws ?

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pobarjenkins
Minneapolis, US
Nov 15, 2017 2:56 am EST
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Your complaint is difficult to read with your grammar and run-on sentences.

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pobarjenkins
Minneapolis, US
Nov 15, 2017 2:55 am EST
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It appears that iHop restaurants are franchised so it would simply be up to the location owner. Either way, they do not have to hire you, and even if the daughter and boyfriend were terminated I doubt that would change the manager's mind.

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S
12:19 pm EST

IHOP the ihop experience at 22610 bellaire blvd, richmond, tx 77406

On Saturday, November 11, my son and I dined at this IHOP. We had actually had a negative experience before with this same location but decided to give it another try. We will never return. First, there was no hostess or other person seating and although the restaurant was not busy AT ALL (5 tables filled) we waited for almost 15 minutes with nobody acknowledging our presence. We flagged someone down from the back and then got seated. We noticed that people that came after us were similarly ignored. Once seated, although now only 4 tables filled in the restaurant, we received no water, no silverware, no greeting by any server. We had to get up to go to the back of the restaurant by the kitchen where FOUR employees were standing around and talking to ask if we could be served. A waiter, Alexis, came to the table without greeting. She didn't bring silverware and didn't notice it wasn't there. She took the order incorrectly. The pancakes arrived with a wet, mushy spot on top. Nobody checked back. We got up and got our own silverware. Nobody refilled drinks, in fact, Alexis didn't check back at all. At least 5 employees were talking with each other and standing around. The tables and the restaurant were FILTHY. When we arrived, the tables had not been cleaned. The bus cart was left out unattended. At least 1/2 of the restaurant was dirty and STAYED dirty. NOBODY cleaned up the mess! An HOUR later after we sat down, we were STILL looking at the mess despite MANY employees standing around talking in the back. When I paid my bill (had to again get up and get the server) she brought me the wrong change and kept some. When I asked her about it, she replied "Well, I didn't have change to give back to you." Excuse me! It was outrageous. Then, she tossed a dollar at me.
I have never seen such a poorly, mismanaged restaurant in my life and I am 60 years old. There is NO excuse for the laziness I witnessed there and the negligent service. I am including photos of what we ate next to for the hour!
I am asking, at a minimum, for a refund for our meal which was cold and terrible and not as ordered. The meal was approximately $ 10.00 but, frankly, you should do more considering what we experienced.

Feel free to contact me. Sandra Jacobson [protected].

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12:31 am EST

IHOP rude host staff

Several times Daniel L, has been very rude to me as I tried to order food, mostly during the evening. I reported it to Renee on 11/9/2017, but she didn't seem to care & excused it several different ways during our conversation. I returned to the IHOP #1717, a few days afterwards & wad Rudely Refused Service by 2 female hostesses, Aptox. 8pm 11/12/2017. I wasn't there long enough to say much more than "can I get a menu" when the shorter waitress ignored me & left to gossip with the other, then come back to lobby area, & Refuse me out the reastuant. I left & return home, called the phone # on receipt, got busy signal at least 4-5x, answered 2x, both by woman & hung up on, iboth times. Then called again, 2x more, & the same voice hung up opon me still, as i, said "I need to speak to your manager". The hostesses both made desperate attempts to deny my complaint, avoid being reported as Rudely as they are/were & continued to deny me service, to place an order, get food, for no real reason towards them, specifically. So I now need/require these people Own up to their actions & behavior, plus apologise to me for being so unwilling to simply complete the order & let me leave with the food, paid for & gone.
Am I supposed to just be treated badly, without standing up for myself ? Or does I hope encourage this rude behavior ? Seeing how these hosts made it I'm possible to contact the Manager, it shows that they were aware of their own wrongs & tried to deny me from reporting it to the proper authorities.

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A
10:36 am EST

IHOP service

November 12 @ approx 11:00
I went to the IHOP by Bruckner and was asked how many people, informed the person (male) just myself... he said I would wait at least 5-10 mins!
More people kept coming in. He's calling parties of 5, 6, 3 and then preceded to call Patty of 2... this while waiting more than 20 mins!
I went over to him and asked when are you going to call Party of 1 ?

He told me there were no seats for 1 !
By this time I'm getting really irritated!
I asked him how can you called Party of 2
And disregard me who has been waiting by this point a long while! If you call Party of 2 then you definitely have a seat for 1!
How do you rationalize that!

This kind of customer service is unacceptable and unnecessary ! I can just imagine how many people such as myself have walked out furious cause we couldn't get a seat for one person! Isn't that discrimation... just cause I went myself and not with a party of 5or 6 im not taken care of!

Never attending a IHOP again!
I'll rate your service as the worst possible score of "1" .

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11:18 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

IHOP night shift server in bathroom doing drugs

Walked into mens restroom and the server that was working alone that night was shooting up in the stall. He was obviously very high and I hope I never see him working in that restaurant again. Dont you drug test your emplouees. Sick. Server was lance. And you may want to have more than two people working. I was shocked that there was not even a manager on site to speak to.

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J
1:54 pm EDT
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IHOP restaurant

Today Nov.4 my family and my self we decided to go and have breakfast at IHOP in Bell Gardens Ca 90201! I came in and I said my name and for how many people so I'm there waiting and then i see the lady in front calling everyone that came after me and I go and I ask her I think it's not far that I'm here waiting for almost 1 hr and u keep calling people the came after me and she said oh okay I'm really sorry! Okay that happen after they seat me down in my table we having breakfast I get up to go to the restroom with my kids when I came back they already had pick up everything from my table when I told the lady that it was helping me I will be back am take my kids to the restroom! And she said okay ! After I told her that I came back to my table and my table was already clean ! I think this is not professional . And I'm really upset ! 😡😡😡😡😡😡They didn't give me any discount nothing and that's why I'm doing this complaint...

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pobarjenkins
Minneapolis, US
Nov 05, 2017 2:42 am EST
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It sounds like there were a couple of small mistakes made that the staff apologized for. Did you ask for a discount when you were there?

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12:27 pm EDT
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IHOP poor customer service

Every time I call IHOP in Albany GA the lady answer the phone with a attitude the employees always talking and laughing goofing round that's poor customer service but I am going to call the head people Monday because those types of people shouldn't be working at no good restaurant and I really want something done about that I coke and sit and eat there well not anymore and I really hope You get those poor customer service people out of thier

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pobarjenkins
Minneapolis, US
Nov 05, 2017 2:48 am EST
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Your grammar and run-on sentences make your complaint fairly difficult to read.

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C
11:54 pm EDT

IHOP restaurant closing hours

we came to your IHOP restaurant in Riverside California on Alessandro Boulevard we got to your restaurant about 9:40 p.m. and we're instructed that they would be closing within the next few minutes just to let us know on the door it says that you close at 10 p.m. is this usually the practice of a restaurant. I work at the University and are our state on the door we open at 8 a.m. and we close at 4 p.m. we can't close earlier than 4 p.m. I would like someone to contact me in regards to this

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pobarjenkins
Minneapolis, US
Nov 03, 2017 2:11 pm EDT
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Did they let you eat there or did you have to leave?

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J
7:01 pm EDT

IHOP concerned employee

Hello my name is Jennifer and Im a regular at ihop on little road.
I'm writing about the incident Tuesday 10/31/17
Yes there was a wait at the door. The customer who had the problem was already upretty about the wait. When it was her time to be seated my party was sat as well. WE HEARD EVERYTHING.
Ronnie, her server came over greeted the table, apoligized about the wait. Immediately the lady asked for discounts due to waiting. Ronnie expressed her apology again and tried to proceed with the order. The older lady, because there where two and two children, gave her server a hard time.
The server got the order but stopped and greeted another table to let them no she would be back. (That waitress had about 4 tables of 4 to 6 guests)
When she returned with there food, Ronnie asked if anything else was needed..and informed the lady the rest of the food was coming. As soon as she walked off she ask an employee who was walking by for hot syrup. Server came back with food. Asked again was anything needed and was everything ok. The older lady didn't say anything. But complained that her food was cold and said the grits didnt have butter. While her server was talking another order she rudely turned around and said she needed butter. Server said ok. But tried to finish the table's order. The lady said she wasn't paying for her food the whole service due to not getting attenRion when she wanted. Her server came back and asked was everything OK. No answer. She placed the checked on the table. Guessing it was on edge, because it fell on the floor. And that's when the lady made her decision to leave because she felt her server had an attitude.
I come to ihop every week, haven't had the chance to be waited by Ronnie but we see how hard she works to please her guests. Smiling, checking on them, etc. A very good waitress.
Cashier at times to. As I stated earlier the was a wait, so everyone heand her initiate the situation. It was busy and Ronnie cashed her but she wanted a manager. Saw from my seat the hand gesture to step aside she had moreceived customers ton attend to. Something the lady said made the server get the manager immediately. As she was talking Ronnie stood silenty. We all heard "that Lil b need to get her s together " server then walked off. The manager on duty should have made her leave.
But everyone can only hold it together for so long. The server was outside ready to confront the situation. Yes that was wrong move. But the customer shouldn't have been able to say what she said. That's a good server and I've never seed her get mad. But anybody would after being called a b#

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3:33 pm EDT

IHOP employment

Hi my name is Gayle Van Wyhe I am writing a complaint about working at the IHOP ON STETSON HILLS IN COLORADO SPRINGS CO. I worked there for about 7 or 8 months. I actually really loved working there. I will make this short and to the point i have always worked for IHOP in the past I met my husband at IHOP 8 years ago and we started working together about a year ago. I have never had any problems working with him we actually never talked and we were always very professional. I had a male friend at work that my husband was not a big fan of. I went to work one day and my husband came out and said we cant work there anymore. the day before i was called into the office by the manager linda and she said the relationship that i was having with my friend was not professional and we had to stop so i agreed and left at that. the next day linda had told my husband in the office that i was having an affair with this other employee. I have always been told that managers are not aloud to speak with other employees do to the manager employee rule. my husband and i were two different employees and i was already talked to the day before so im not sure its fair not only did she take my job away but she ruined my family and we have 6 kids. I have never heard that it is ok for a manger to be gossiping about another employee to another employee weather or not we are married. I hope that something happens to her as well just because i lost my job. i was making good money i was a good employee then i got transfered to a new ihop on fillmore and there was no money there. I think this was against the law and i feel like i should be able talk to someone about her actions. thank you for taking the time to listen.

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1:56 am EDT

IHOP food/service

Went in and ordered a Togo order which took a hour and 15mins in all to get my food. When I did finally received it was still missing hash browns and a extra order of French toast. At this time I said don't worry about it and he went to the other server there and they started talking about how much they don't care! Really this is what you call professional... Really disappointed..

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11:43 pm EDT
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IHOP horrible service

Walked into I hop on Halloween night at 10:00. Was not sat to a table till 10:05 after one of the employees standing there yelled for someone else to come seat us. Then put into a far back table that was super cold and we were unnoticed and ungreeeted for another 10 minutes then we got waters that had a funny taste. Until we got to the point of leaving because we were so hungry around 10:30. Horrible experience overall.

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4:14 pm EDT
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IHOP allergy

I ordered food telling the waitress more than 3 times no mushrooms on my food and of course the had mushrooms hidden in my food and I had an allergic reaction and the insureance company took fault and offered me $163 for a mistake they made which could have cost me my life. What an insult I will never eat at another Ihop ever again. Raleigh NC CAPITAL BLVD IHOP

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9:36 am EDT

IHOP gigi at the kent island ihop

My first, only and last experience at IHOP went like this:
I ordered the "patty melt" and I didn't realize that it had a patty of beef on it. (My own mistake)

On the menu it says "patty melt - American cheese and grilled onions on rye"
So I'm thinking I'm getting a grilled cheese with onions. It comes out, it is in fact, what I ordered, but it has beef on it. I stated "oh there's meat on here I didn't realize" and suddenly the surly white trash waitress GIGI asks me in a horrible attitude "why I'm looking at her like that?" when I was literally looking down at the table.
Me and the 4 other people I'm with are trying to simply say the order WAS correct but I made the mistake and just want to order something different.
She argues with all 5 of us that there's no meat on the sandwich until my boyfriend picked it up, opened it and asks why is there a beef patty on there if there's no meat on it?
She goes on to say "I'm not gonna sit here and argue with you" When no one is arguing except her.

She proceeds to bring out at least 3 different egg sandwich combinations, that no one ordered (that we ended up paying an $80 bill for by the way), trying to argue now that I had ordered them.. I only ever ordered the Patty Melt with hasbrowns and a side of turkey bacon.

She also back pedals and said I ordered the patty melt with no meat..

A) I never said egg, not once
B) I never said "no meat", not once
and C) I tried to admit fault and just simply explain that I ordered the wrong thing and nothing she did was even wrong until now

We were one of 2 tables in the entire restaurant late at night and apparently she couldn't handle that I just wanted to order something different. As soon as I expressed the small issue her entire demeanor changed, she singled me out in front of my friends, made rude comments, shot nasty looks and wouldn't just shut up and listen. All I wanted to do was order something else because I was wrong in ordering the patty melt.
The whole ordeal completely defeated my appetite and I ended up eating a bite of hash browns and paying for all the sandwiches that she brought out that no one ever ordered just to get out of there.

Also, the rest of our group showed up as we were leaving and when they sat down inside with the same waitress (GIGI) she proceeded to tell my friend that she never wants to see me in there ever again.

I'm never going to IHOP again and I'm very sorry to have ever stepped foot inside to have a great night ruined by nothing but a simple misunderstanding.

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6:43 am EDT

IHOP management

I was so disappointed to know that a sever by the name of Shameka was fired from Ihop. She has been a very patient and hard working person everyday me and my husband come here to eat and she is there working hard all the time and she is excellent our food comes out prompt she comes to check on us the service is just awesome. I really think something needs to be done if not I don't think we will be back.

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3:14 am EDT

IHOP management

My boyfriend is a waiter here, and I don't have enough character space here to inform you on what happened, but if you could contact me either by email at [protected]@gmail.com or by phone at [protected] I would be quite grateful. I am very displeasure in the management of this establishment (in this location particularly) and it needs to be addressed. Thank you.

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7:51 pm EDT

IHOP terrible staff and owner

I walked into the Toms River, NJ location of IHOP. It was Columbus Day, 2017 and I asked the host if kids ate free, and he said, "Ummmmm, I don't know, ummm, I'll ask...ummm, and started yelling at the cashier behind us asking if it was. I said, 'never mind, we would just like to be seated.' So, he seated us and the waitress came up to the table. I asked her if kids ate free, she said "no", obviously, because it was Columbus Day and if it's a holiday, no kids eat free, which is an absurd way to get more money from customers. Anyway, I said, "oh ok, well I have a $5 off coupon" and took it out of my purse. The waitress rudely said, " no! thats not for this location. We wouldn't take that." I said to her, "ok, then can I ask if you have these coupons available for this location? Are there any I can get online?" She said, yeah, "I don't know...ok let me know when you're ready" and walked away! So, I went up to the cashier since the waitress did not answer my question and asked her if they had any coupons there. She said no as well. So, I said, "Ok, then we are gonna go" I turned back to the table and said to my nieces that we should leave. They said ok. At that moment, I saw the manager/owner walking around and I asked him if they had any coupons there. He said "No" so nastily and walked away dismissively. I was mortified. I send an email to corporate about it and for some reason it was forwarded to that owner who emailed me and accused me of threatening the cashier that if I didn't get a coupon, I was going to leave. Which was NOT what happened. I have the thread from the email I sent him. I am shocked that anyone would treat a CUSTOMER that way. Especially one who goes there all the time and asked extremely nicely to everyone involved. His name is George Ebinger and is apparently the owner of the two Toms River, NJ locations. I will never go to either one again. I am outraged by the treatment by the host, the waitress and the owner. My god!

Janet Jacob

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IHOP Customer Reviews Overview

IHOP, also known as the International House of Pancakes, is a popular American restaurant chain that specializes in breakfast foods. The restaurant has been in business for over 60 years and has over 1,600 locations worldwide. IHOP is known for its extensive menu of pancakes, waffles, omelets, and other breakfast items, as well as its friendly service and affordable prices.

Overall, IHOP has received positive reviews from customers. Many customers praise the restaurant for its delicious food, generous portions, and affordable prices. The restaurant's pancakes, in particular, are a favorite among customers, with many describing them as fluffy, flavorful, and perfectly cooked.

Customers also appreciate the variety of options available on the menu, including gluten-free and vegetarian options. The restaurant's service is also highly praised, with many customers noting the friendly and attentive staff.

However, some customers have noted that the restaurant can be crowded and noisy during peak hours, and that the wait times for a table can be long. Some customers have also reported issues with the quality of their food, although these complaints are relatively rare.

Overall, IHOP is a popular and well-regarded restaurant chain that offers delicious breakfast foods at affordable prices. With its extensive menu, friendly service, and convenient locations, it's no wonder that IHOP has become a favorite among breakfast lovers across the country.

IHOP In-depth Review

Overall Rating: IHOP is a popular restaurant chain known for its delicious breakfast options and friendly service. With a wide variety of menu items, affordable prices, and a commitment to cleanliness and customer satisfaction, IHOP is a great choice for a satisfying meal.

Website Design and User Experience: IHOP's website is well-designed and user-friendly, making it easy to navigate and find the information you need. The layout is clean and intuitive, with clear menus and search options. The website also provides helpful features such as online ordering and a store locator.

Menu Variety and Quality: IHOP offers a diverse menu with a wide range of breakfast, lunch, and dinner options. From fluffy pancakes and omelettes to burgers and salads, there is something for everyone. The quality of the food is consistently good, with fresh ingredients and flavorful dishes.

Pricing and Value for Money: IHOP offers affordable prices for its menu items, providing good value for money. The portion sizes are generous, and the quality of the food justifies the prices. Additionally, IHOP frequently offers special deals and promotions, making it even more budget-friendly.

Customer Service and Staff Friendliness: The staff at IHOP is known for their friendly and attentive service. They are always ready to assist and ensure that customers have a pleasant dining experience. The waitstaff is knowledgeable about the menu and can provide recommendations if needed.

Cleanliness and Ambiance: IHOP maintains a clean and inviting atmosphere in all of its locations. The dining areas are well-maintained, and the tables are regularly cleaned. The ambiance is warm and welcoming, creating a comfortable environment for customers to enjoy their meals.

Accessibility and Location: IHOP has numerous locations across the country, making it easily accessible to customers. The restaurants are conveniently located in both urban and suburban areas, with ample parking available. The locations are also wheelchair accessible, ensuring that everyone can enjoy a meal at IHOP.

Online Ordering and Delivery Options: IHOP offers online ordering through its website, allowing customers to conveniently place their orders for pickup or delivery. The online ordering system is user-friendly and efficient, making it easy to customize your meal and add any special instructions. Delivery options are available through third-party delivery services.

Special Offers and Promotions: IHOP frequently offers special deals and promotions to its customers. These can include discounted meals, limited-time menu items, or loyalty program rewards. By taking advantage of these offers, customers can enjoy great savings and additional value.

Social Media Presence and Engagement: IHOP has a strong social media presence, with active accounts on platforms such as Facebook, Instagram, and Twitter. They regularly engage with their followers by sharing updates, responding to comments, and running contests or giveaways. This allows customers to stay connected and informed about IHOP's latest offerings.

Health and Safety Measures: IHOP prioritizes the health and safety of its customers and staff. They adhere to strict cleanliness and hygiene protocols, including regular sanitization of high-touch surfaces and proper food handling practices. IHOP also follows local health guidelines and regulations to ensure a safe dining experience.

Dietary Restrictions and Accommodations: IHOP offers a variety of options for customers with dietary restrictions or preferences. They have a separate menu for gluten-free options and can accommodate other dietary needs upon request. The staff is knowledgeable about allergens and can provide information about ingredients used in their dishes.

Loyalty Program and Rewards: IHOP has a loyalty program called MyHOP, which allows customers to earn points for every dollar spent. These points can be redeemed for discounts or free menu items. The program also offers exclusive perks and promotions for members, making it worthwhile to join.

Community Involvement and Corporate Social Responsibility: IHOP is committed to giving back to the community and being socially responsible. They actively participate in charitable initiatives and support local organizations. IHOP also focuses on sustainability by implementing eco-friendly practices and reducing waste.

Additional Services and Amenities: In addition to its dine-in and takeout services, IHOP offers catering for special events and occasions. They can provide customized menus and deliver the food to your desired location. IHOP also has a gift card program, allowing customers to share the joy of IHOP with their loved ones.

Consistency and Reliability: IHOP maintains a high level of consistency and reliability across its locations. The quality of the food, service, and overall experience is consistently good, ensuring that customers know what to expect when dining at IHOP.

Feedback and Reviews from Other Customers: IHOP has received positive feedback and reviews from many satisfied customers. People appreciate the delicious food, friendly service, and affordable prices. The restaurant chain has built a strong reputation for consistently delivering a great dining experience.

Comparison with Competitors: IHOP stands out from its competitors with its extensive menu variety, affordable prices, and commitment to customer satisfaction. While there are other breakfast chains available, IHOP offers a unique dining experience that keeps customers coming back for more.

Recommendations and Improvements: One area for improvement could be expanding the vegetarian and vegan options on the menu to cater to a wider range of dietary preferences. Additionally, enhancing the online ordering system to include more customization options would further improve the user experience.

Conclusion: IHOP is a reliable and customer-focused restaurant chain that offers a wide variety of delicious menu options at affordable prices. With friendly staff, clean and inviting locations, and a commitment to customer satisfaction, IHOP is a great choice for a satisfying meal. Whether you're craving pancakes, omelettes, or burgers, IHOP has something for everyone.

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Contact IHOP customer service

Phone numbers

+1 (866) 444-5144 +1 (818) 637-3079 More phone numbers

Website

www.ihop.com

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