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ICICI Bank
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2.3 523 Reviews

ICICI Bank Complaints Summary

171 Resolved
352 Unresolved
Our verdict: Engaging with ICICI Bank, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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ICICI Bank reviews & complaints 523

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3:02 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

ICICI Bank to step against that persons

Sir / madam,
This is to inform you that i have been loosed money through email id scam. The following persones has been involved with the email id scam. All persons are account holder in the icici bank in deferent branches in india and aboard. So i request you to alert them in future and take necessary action. I attached all payment deposit slip for your kind perusal and take immediate action.
I hope, your action will be highly appreciated. Kindly inform me to my email id after taking any action.
Name : a / c. No:
1. Samsad shaikh [protected]
2. Amit shah [protected]
3. Rohit verma [protected]
4. Azhak shaikh [protected]
5. Lalkhothang haoki [protected]
6. Amit verma [protected]
7. Ravi suresh kumbhar [protected]
8. Jay prakash harilal goud [protected]
9. Sarabjeet gill [protected]
Thanking you,
Regards,
Pratap roy
Email id:[protected]@rediffmail.com

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Update by Pratap Roy
Oct 28, 2010 10:03 am EDT

SIR/MADAM,
THIS IS TO INFORM YOU THAT I HAVE LOSSED OVER INTERNATE LOTTERY SCAMS.SORRY FOR DELAY INFORMATION.THE FOLLOWING PERSONS HAS BEEN INVOLVED LOTTERY SCAMS. THEY ARE ALL ACCOUNT HOLDER IN YOUR BANK.I ATTACHED THE PAYMENT DEPOSIT SLIPS FOR YOUR KIND PERUSAL AND IMMEDIATE ACTION.DIPLOMAT REFUSLEO OF SWIFT COURIER, UK HAD SENT THE ACCOUNT DETAILS TO ME FOR MAKING PAYMENT.SO I REQUEST YOU TO STEP NECESSARY ACTION FROM YOUR LEVEL AS SOON AS POSSIBLE.

I HOPE YOU WILL ACTION TO THE SAID PERSON SO THAT THEY CAN NOT TAKE PART LOTTERY SCAMS.

KINDLY SEND ME REPLY AFTER TAKING ANY ACTION AGAINST SAID PERSON.

THANKING YOU.

REGARDS,
PRATAP ROY
EMAIL ID:pratap_eng@rediffmail.com

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Update by Pratap Roy
Nov 02, 2010 8:21 am EDT

SIR,
SBI, COMPLAIN DEPARTMENT.

THIS IS TO INFORM YOU THAT I HAVE LOST MY MONEY BY LOTTERY SCAM.THE FOLLOWING PERSONES ARE INVOLVED WITH THIS SCAM.THE SAID PERSONS ARE IN YOUR ACCOUNT HOLDER. THIS IS WHY I INFORMED TO YOU.KINDLY YOU TAKE ANY ACTION AGAINST THEM FOR NOT FURTHER TOOK PART.I ATTACHED ALL PAYMENT SLIPS FOR YOUR KIND PERUSAL AND TAKE ACTION FROM YOUR LEVEL.

I HOPE, YOUR ACTION WILL BE HIGHLY APPRECIATED.

THANKING YOU.

REGARDS,

P.ROY

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Muhammad Sarfraz Mazari
, PK
Aug 21, 2010 8:15 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

CONGRATULATION YOU HAVE WON ($750, 000.00) LOTTERY PRIZE PROMOTION CLAIM YOUR PRIZE IMMEDIATELY!
From: E.A.A.S HEADQUARTERS View Contact
To:

EAAS PAYMENT APPLICATION FORM.jpg (626KB) View Image

--------------------------------------------------------------------------------

E.A.A.S LOTTO PROMOTION

E.A.A.S HEADQUARTERS AMSTERDAM HOLLAND

Dear Sir/Madam

We are happy to inform you that you have won a prize money of Seven Hundred and Fifty thousand Us Dollars ($750, 000.00) for the month of AUGUGT lotto promotion which is organized by Euro Afro Asian Sweeps take Organization Amsterdm Holland And Sponsored by YAHOO!..

Annually YAHOO! collects all the E-mail id's of the people that are on-line on yahoo amongs the Millions that subscribe to YAHOO!, Eight People Are Been selected All Over The World.

Our Winners Are Selected Through Electronic Balloting System Without The Winner Applying. We Are Congratulating You For Being One Of The People Selected For This Second Random For The Year 2010.

Please note that your lucky winning number falls within our Asian representative's booklet in JAKARTA INDONESIA as indicated in your FILE NUMBER: FD2349QUID. In view of this, your US$750, 000.00 Cheque would be released to you by Our Asian Fiduciary Agent, Our Asian Fiduciary Agent will immediately commence the process to facilitate the release of your Cheque as soon as you contact Barrister Mohamad Abbas office in Jakarta Indonesia.

To begin your claims, kindly CONTACT Barrister Abbas in Jakarta Indonesia for your claim with the following details below to enable the speedy evaluation and processing of your winning.

Barrister Mohamad Abbas.
E-mail : mohamad_abbas@live.com OR mohamad_abbss@yahoo.com
Mobile : (+62-[protected]) Otherwise Your Prize Will Be Returned Unclaimed To Our National Headquarters In Holland And Will Be Donated To Charity Homes. Without Any Further Delay

You Are Required To Forward To Your Agent With The Following Details:

*FULL NAME:...

*DATE OF BIRTH:...

*PLACE OF BIRTH:...

*AGE:...GENDER:...STATUS:...

*DATE OF BIRTH:...

*MOBILE NUMBER:...

*JOB/OCCUPATION: ...

*E-MAIL ADDRESS:...

*HOME ADDRESS: ...

*ZIP CODE:...

*COUNTRY:...

These Are Your Winning Identification Numbers...

Draw number...wdn 8442428
Winning ticket number...wtln [protected],
Lotto number...wln [protected]
Reference number...wsn 3/721/320
Category...2nd

As soon as you contact Him He Will Advise you on the Procedure to claim your Won Prize Money Immediately.

YOU ARE STRONGLY ADVISED TO KEEP ALL YOUR WINNING CONFIDENTIAL TILL CLAIM IS MADE TO AVOID WRONG OR DOUBLE CLAIMING. ANY BREACH OF CONFIDENTIAL DISQUALIFIES YOU FROM GETTING YOUR PRIZE.
YOUR ADDRESS HAS WON

CONGRATULATIONS...

NATIONAL COORDINATOR
EURO AFRO ASIA SWEEPS TAKE LOTTERY
ORGANIZATION AMSTERDAM HOLLAND

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N
nazrol
, MY
Mar 14, 2010 10:33 pm EDT

I received this e-mail..

SHELL FOUNDATION
Shell Centre, London SE1 7NA UK.

Dear:Beneficiary,

To celebrate our 9th anniversary, you were chosen by the board of trustees of Shell Foundation as one of the final recipients worldwide to receive cash Grant of $2, 000, 000.00 USD. The Foundation was established in the year 2000 by Shell Multi-Million Groups and is now supported by the United Nations(UN).

The Grant was based on the random selection exercises of database of over 1 million E-mail addresses on internet websites worldwide, and the globe divided into Zones. You are hereby informed that yours falls to our African Zone, hence you are to paid by our African Zonal Centre.

For claims, you are to directly contact our assigned Finance Manager in our African Zonal Centre, quoting your Qualification No:(UK-222-6747, AF-900-56).

****************************************
FINANCE MANAGER:
Name: Rev. Chris Gordon
Phone: +[protected]
E-mail: info@shellfoundation-online.com
****************************************
Furthermore, below is the Verification Form you are to fill when contacting the Executive Secretary.

1.FULL NAMES:_______________
2.ADDRESS:__________________
3.SEX:______________________
4.AGE:______________________
5.MARITAL STATUS:___________
6.OCCUPATION:_______________
7.TELEPHONE NUMBER:_________
8.CITY:/COUNTRY:____________
9.WINNING ZONE:_____________

NOTE: You are to indicate your prefered choice of payment as stated below.
1. Payment by Bank Transfer:
2. Payment by Certified Cheque:

Be advised to maintain the strictest level of confidentiality until the end of proceedings to circumvent problems associated with fraudulent claims.

On behalf of the Board kindly accept our warmest congratulations.

Mrs. Elizabeth Dickson
GRANT CO-ORDINATOR.

S
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saiyad vikar
, IN
Apr 05, 2011 11:57 am EDT
Verified customer This comment was posted by a verified customer. Learn more

i had receive an sms on my phone at 5 april, 2011. that congratulation! your mobile number Has Won 565, 000 GBP Sterling in Ongoing Nokia UK PROMO.For Claims Emails;info@nkimail.com
1.Name:2.Address:
so i want to know that it is real or fake? please reply me soon.
my mobile no is [protected].
my email:saiyadvikar@gmail.com

H
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happiestlady
9113 e rosecrans, US
Dec 15, 2010 2:07 am EST

My all info (NAME, ADRESS, PHONE #) are on ATT Advertising Solutions web site. I called them and asked to remove - they refused to remove. It is not right. I pay ATT each month for nonpublic publication.
I dont have privacy.

A
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aggravatedtoo
Gallatin, US
Dec 14, 2010 9:11 pm EST

I get numerous phone calls from this agency and I opt out every single time they call. Then about 3 days later, I get another call that shows on my caller ID as WCA or Advertersmnt WCA. They call my work phone so this is very bothersome.

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gigo24
, IT
May 20, 2012 9:41 pm EDT

i dont know

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joy glason
,
Nov 01, 2008 10:04 am EDT

continue to call our home and leave a vm for someone named Zachary. No one here by that name and no debts owed. Will report to the police if Chelsey continues to call our home. ref# [protected]...wnat a way to contact one who is in debt, why not send them a letter and stop your harrassing calls.

C
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Curtis Billy-Joe-Bob Bummer III
, US
May 25, 2010 9:55 am EDT

Hi there !

I purchased some other from the mall the other day and, gee-whizz, it was garbage.

It wasn't half as 'othery' as the other other i got the other week.

Well, gosh darn it, when will the government clamp down on these crappy others?

Otherwise it would have been just peachy !

Great job you guys.

Curtis Bummer III

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sarah abira pratama
, ID
Aug 11, 2013 7:15 am EDT

my name is sarah Abira pratama, aged 28 years, I am looking for a Christian man, I live in Indonesia, but in August I am going to australia, for those who want to meet can contact me via email : sarahabirapratama@yahoo.co.id or my phone number :+[protected] or +[protected], thanks

S
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sarah abira pratama
, ID
Aug 11, 2013 7:05 am EDT

other

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4:46 am EDT
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ICICI Bank not paying the daily allowance

Hi,
My name is Chetan Kaushal. I had icicilombard health care policy for
my mother 4034/FPP/[protected]/00/000 which I renewed with policy
4034i/FPP/[protected]/01/000.

When I took the policy i was told that during the hospitalization my
mother would get Rs 2000 as daily allowance. Even I inquired that
whatever might be the tenure of her hospitalization she would get Rs
2000 per day and the guy selling me the policy said “Yes”.

Last month I made a claim of Rs 5866 for my mother`s hospitalization
(From 23 july 2010 to 27 july 2010) on 22 July. As ICICI Lombard has
outsourced the verification process so
I was asked to courier the
originals to TTK healthcare people on 21 Aug through DTDC courier
service and they receive it on 25 Aug.TTK health care people approve
the amount of Rs 5866 but not ready to pay the daily allowance of Rs
2000 per day. According to them they have policy that hospitalization
should be more than 5 days n less than 7 days i.e. exactly 6 days
which is nearly impossible for any patient to be hospitalized for
exactly 6 days. So they are not ready to pay. They ask me to contact to
icicilombard for that.i spoke to ur customer care executive but none
is ready to take my proper feedback to it. They again ask me to talk to
TTK healthcare people. Kindly look into the matter as I think these people
are trying to save that amount of Rs 10000 which I should get as daily
allowance.

Regards,
Chetan Kaushal

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2:48 am EDT
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ICICI Bank complicated procedure to harass the customer

1. I have complained against procedure of icici bank for
Damaged draft/lost dtraft.in such cases they are requiring indemnity bond as well as noc from beneficiary. It is not possible to get the noc from beneficiary as there is no interset of beniciary to give you noc.

2. I informed the icici through e-mail and a formal letter was sent to branch for closure of my flexi cash account. But they want the request in person or thruogh represntative for closure of account. While opening such account they are providing service at customer's doors

In both the procedure one of my draft's credit of rs.59760/- is pending because they are not able to accept beneficiary which has not written noc on letter head. It is on stamped.

In second cash they recovered rs.2914/- on 07.09.2010from savings account for not paying the renewal fee of flexi cash account. For which closure request sent on 15.02.2010 & 24.04.2010

Please help to get my money back.

Regards,
Satish kumar upadhyay
Savings account no.[protected]
Flexi cash account [protected]
Mobile no.[protected]

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ICICI Bank no policy bond from icici prudential

Dear sir, this complaint is being sent to
Regd office
icici prudential life insurence co. limited towers, 1089, appasaheb marathe marg, prabha devi, mumbai-400025, india
Sir, my name is mrs.malti misra w/o dhirendra nath misra, r/o h.n.28, mohall-kanoon goyan kashipur, district udham singh nagar, uttarakhand, india, pin no-244713.my mobile no is [protected], email address is [protected]@ymail.com
[1]i have not been given any bond or policy number though 2 instalment of rs.25000/-, and rs.25000/-(rs.twenty five thousands, rs.twenty five thousands each) have been paid to icici prudential through employee of icici bank kashipur, district u.s.nagar, uttarakhand, india sri mujeeb ahmad.
First instalment of rs.25000/- dated 29/12/2009, p.n.b kashipur, uttarakhand, india was made by way of cheque no.994105 from my account no.026200 [protected] of pnb kashipur, uttarakhand, india through employee of icici bank kashipur, u.k, india sri mujeeb ahmad .
[2]but i have been given a computer generated first receipt no-1420495 for application no-ll36700044, application dated-30-december 2009 and this receipt has been issued from-place -district-moradabad, state-uttar pradesh, india
But it is strange matter that till date i have not been given any bond in lieu of above paid amount rs.25000/-
[3]again 2nd instalment of rs.25000/- was paid to icici pru by way of cheque no.994109 dated 02-07-2010 from my account no.026200 [protected] of pnb kashipur, uttarakhand, india through employee of icici bank kashipur, u.k, india sri mujeeb ahmad .but no reciept is given to me till date nor any bond is given to me.
[4]i have sent many complaint applications through sri mujeeb ahmad an employee of icici bank kashipur, uttarakhand, india>but no response is made from icici prudential life insurence company.
[5]thus i am afraid of that if my rs.50, 000/- had been lost?
[6]please inform me at once what happened to my money rs.50, 000/- which had been paid to icici prudential life insurence co.
i will be grateful to you,
Complainant-
Mrs.malti misra
W/o dhirendra nath misra,
R/o-h.n-28, mohalla-kanoon goyan kashipur, district-udham singh nagar, state-uttarakhand, india, pin no-244713

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ICICI Prudential
ICICI Prudential
, IN
Oct 12, 2010 8:52 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi Malti

Someone from ICICI Prudential will get in touch with you with in the next four hours

- ICICI Prudential

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ICICI Bank complaint

syed credit card no. [protected] e mail id: [protected]@yahoo.co.in

Sir,

In my credit card they debited for insurance protection plus for Rs. 1188/- without my knowledge . I called and informed that i donot want any insurance and cancelation. But they told that you have to wait for letter and then call us. Still date I am not received any letter Now again icalled for customer care for cancelation they credited in my account only 50% . If i ask for balance amount they are telling that time within one month you have to inform . I informed them same day they only told me to wailt for letter.

Kindly credit balance amount Other will I will go for higher authority.
or cancel my all credit cards
Regards

Syed
phone no. [protected]

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Update by syed sawooud
Sep 28, 2010 3:52 am EDT

syed credit card no. [protected] e mail id: syed_sawooud@yahoo.co.in

Sir,

In my credit card they debited for insurance protection plus for Rs. 1188/- without my knowledge . I called and informed that i donot want any insurance and cancelation. But they told that you have to wait for letter and then call us. Still date I am not received any letter Now again icalled for customer care for cancelation they credited in my account only 50% . If i ask for balance amount they are telling that time within one month you have to inform . I informed them same day they only told me to wailt for letter.

Kindly credit balance amount Other will I will go for higher authority.
or cancel my all credit cards
Regards

Syed
phone no. [protected]

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ICICI Bank extreme harassment&nuisance calls from icici bank credit card&personal loan dept

Dear sir,
With regards it is to bring under your kind notice that today(16/09/2010) at 17.25pm two people from Safari Inc(Posing as a Debt recovery Dept agents& an independent Agency)came to my place, those people were sent by Mr.Chandu&Mr.Sudhir, ICICI Bank(Mobile No:[protected]).They came at my place at 17.25pm.It was quite annoying&insulting when I told them that the person whom they are looking is not residing at this place.Even in the month of sept, 2009 they came to my mothers house that time also we told them that no body is residing at this place So they left my place.I humbly request you to contact Mr.Chandu&Mr.Sudhir(Mobile No:[protected])not to harass like this.I humbly request you to do needful to my complain. I will be highly thanks ful to you.This is in reference to on going issue of the Icici Bank Ref No:(ICICICARE=[protected]' ICICI Bank‏) thogh I received a call from Mr.Md. Gouse, Customer Service Officer, ICICI Bank Limited as well as I received a mail from Mr.Mr.Md.Gouse & Mr.Vishnu Kumar Office of Head Service Quality assuring that hence forth I want be getting any more calls but instead of that I Debt recovery Agents have started coming at my place.I don't know what to do&how to deal this problem.I humbly request to the Forum people to help me.
Thanks,
With kind regards
Mr.Hebbar
[protected]

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Update by Ehtreame Harassment by ICICI Bank
Sep 14, 2010 12:53 pm EDT

Dear Sir,
With regards it is to bring under the notice of this Forum readers that yesterday I posted my complain regarding Extreme Harassment7 Nuisance calls From Icici Bank"the below given complain I posted here yesterday.
It is to bring under each & every one's notice notice that, I have been continuously harassed by Mr.Kulkarni from ICICI Bank Credit card collections department.He has been regularly harassing me for the Third Party Credit Card collection.He has been calling on my residence no as well as on my Mobile No:[protected] regularly.Mr.Vishnu Kumar the Head Service Quality Dept whom I forwarded a mail for this Nuisance calling but he didn't do anything towards my complain.I am getting nuisance calls from your collection dept for Mr.Suhas Joshi on my mobile no.[protected] as well as on my land line also, on 08/09/2010, twice I got a call from [protected] at 16.41pm&on my land-line also at 16.45pm.I don't understand that in-spite of making so many request why do I get these nuisance calls on my no.The person Mr.Kulkarni who calls me from his mobile No:[protected] he is using vulgar language with me as well as with my family members.I asked him about his first name, from where he is calling, which branch he is calling but he is not ready to provide me any details.He will hung up the call.Today 13/9/10 at 16.58pmpm he called up on my mobile I told him wrong no again he called at 5pm & asked my name, I said I am Mr.Hebbar speaking, he disconnected the phone.He immediately called up on my land line no which was picked up by my daughter, she called me & told that some one is using very rubbish&uncivilized language&he is giving his name Mr.Kulkarni so I again asked him all the details that from where exactly he is calling&which branch of ICICI Bank, but he was not giving me any details.I asked him that from where did he get this no?He said that this No is given me by Mr.Suhas Joshi.So I told him that I am not that person for whom he is looking for.I told him that I will report to the police then he hung up the call.This has become almost daily nuisance.As I have mentioned so many times to Mr.Vishnu Kumar"The Head Of The Icici Bank Quality Dept"but I think he doesn't bother to take care.He has never given me assurance regarding these Nuisance calls.
Just to inform here that neither I am having any account from ICICI Bank nor having any credit card then why am I being harassed by ICICI Bank so frequently?When ever I asked caller that, "from where did you get this no?They always reply that Mr.Suhas Joshi gave this no.So I just want to ask a question to ICICI Bank authority that did they ever confirm on this particular No:[protected], before giving the credit card or loan that this No;[protected] belongs to Mr.Suhas Joshi?No never simply they gave credit card to that person Mr.Suhas Joshi without confirming any details.And now when Mr.Joshi is defaulter they are calling on my No:[protected] which was never belonged to Mr.Suhas Joshi.Now it's a height of my tolerance.So I request here in this forum pl.look in to this matter & do need ful to my complain&see to it that there should not be any more calls from Goons like Mr.Kulkarni.
Thanks,
With regards
Mr.Hebbar.
[protected]

Now today on 14/9/10 I got a message from Mr.Vishnu Kumar(Quality Head of ICICI Bank)that I need to wait till 24/9/2010 for the solution of my problem.But I am sure that nothing will happen because this kind of so many mails I have received in past by Head of The Quality Dept, but again after couple of months I start receiving those harassing&Nuisance calls.so can any body suggest me what else I should do?
Below given message sent by ICICI Bank.(on 14/9/10)

RE: 'ICICICARE=[protected]' ICICI Bank?
Dear Mr. Hebbar,

We regret for the inconvenience caused to you.
Your complaint is being attended to. However, it is taking some more time to resolve than assumed initially.
We assure you that your concern is a top priority for us and we will respond to you with the details by September 24, 2010.
Sincerely,
Vishnu Kumar
Office of Head Service Quality
CONFIDENTIALITY INFORMATION AND DISCLAIMER
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender.You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects.The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.

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dilipbhai patel
, IN
Oct 13, 2010 1:42 pm EDT

i have not reacieve reply of my complyin
i am credit card holder bank give me imint a/c nomber but i have not reacieved imint card nomber
sms don by me but there is no reply

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ICICI Bank non issue of noc and form35 after car loan closure

I m j raman had taken car loan in nov 2003 nolache00001588754 and same closed in7th sept 2008 no dues cert issued only nov 11 2009. also personal loan nolgche00004503243 taken - closed andsettlement letter got on 13/03/2009 - letter ref/484/13/03/09 signed by m
R. arun - manager icici bank ambattur chennai-600058
However after repeated visits - bank not issuing form 35-for hypothetication removal and noc kindly request do needful immdly

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ICICI Bank is icici fort branch - a regular branch or a picnic branch?

After couple of visits to ICICI Bank (Fort Branch), I am forced to bring to your notice about the 'Lack of professional approach and Picnic atmosphere that the staff is having' towards the customers (NRE and SB both). Though I am not sure if you care to read this and take my feedback towards improving the service standards at ICICI Bank.

1. I had visited ICICI Fort branch on 16th July for my existing NRE/NRO account related work. As I wanted to open a DEMAT Account, a staff named 'Jayashree Mayekar' suggested me to open a SB account (3 in 1) hence link this account to Demat account. She took all the necessary documents from me and said I could be contacted by them in couple of days. She also gave me her mobile number to ask if I have any queries.
I got the welcome kit within 10 days, and while I was on my way back to Saudi, I called her to coonfirm if the ATM card works outside India, she sent SMS confirming 'Yes'.
As I am also facing several issues (Unresolved issues) by ICICI Bank, one of them is about the remittance of foreign currency into my account (Pending since 26th Aug for US$ 10400). I was adviced to visit the nearest branch of ICICI and submit a declaration form. The nearest branch (Mira Road) was closing at 6, but he suggested me to goto Fort branch as its nearby my place, and they would close at 8pm. I wanted to confirm if they close at 8pm (It was the last working day before 3 days holiday for Eid, Ganpathi and Sunday). As I didnt have any number to check, I tried calling and a person from Thane branch said he is not sure if Fort branch is open until 8pm. I then called Jayashree Mayekar to check if they are open until 8pm, she neihter picked up my call, not responded to my SMS.
When I visited Fort branch at 7:40pm, almost all the staff had already started preparing for holidays, the NRE counter (Pallavi Raj) had no mood to listen why I came to the branch. I requested her to have a word with Mr.Chaitanya (NRI Head - Mira Road ICICI Bank) to understand my case of remittance. She was looking like tired of working day and night, yawning and somehow decided to speak to Mr.Chaitanya. I tried to make her understand, as I had to rush to the branch to give the declaration form, I havent brought the printed copies of the supporting documents, however these softcopies I can send to you by email, or you can take the printouts. But she was more interested in buying time and suggesting me to come on Monday. I explained to her about the delay occured already, and the urgency of this transfer, then she said go outside to cybercafe and get the printouts before 8pm. (I had 9 minutes to do this)
See the way ICICI Bank is giving service to NRE.

When I started requesting her if I can send her the softcopies, she was still not ready to speak on the subject, and then she called someone and asked her to take declaration form. The other staff had also was in the same picnic/holiday mood and had no clue as to which declaration form. She started grumbling and in Marathi (Probably assuming I do not know Marathi), started asking Mr.Chaitanya why you sent customer to this branch? Why you havent taken the declaration form etc etc. Finally she somehow got convinced and took a declaration form from me, but asked me to send the printed copies of the supporting documents by Monday at 8am. As I am working, Pallavi Raj also suggested me to send someone incase if I am not able to come.
I wanted to give the feedback to the branch Manager, so met so called 'Jayashree Acharya' and told her about the negative attitude of the staff and not responding to customer calls. She pretended like listening to me, but I felt she too was prepared for the holidays. I dont know if she has taken my feedback seriously or not.

On Monday when I sent my relative at 8am to the branch, until 8:30, there was noone at the branch (NRE section), one staff named 'Ashish Mishra' was there, but was not in a mood to speak. Probably his mind was already hoilidaying/picnining. Then when my relative requested him to take the forms/documents, he said he doesnt know whats that and he cant take. When I tried to speak to him, he refused to speak to me over the phone. He is just forcing my relative to wait until Pallavi Raj comes to the branch. My relative waited until 8:45, as she too had to goto office, she then requested him to take the documents and give to Pallavi Raj, finally he took.

My experience with Fort branch sofar has been - I see a lot of 'unskilled, unprofessional people, who have no clue whats customer and whats the value of customer service'. As its been aprofessional saying 'You pay pea-nuts and end up hiring monkeys'. Do we need to deal with such monkeys? Why cant ICICI have professionals? From bottom to top at Fort branch, I could see similar attitude. They seem to be presending of understanding the customer concerns. But they are way behind when it comes to real action. Why? Can someone forward this feedback to Fort branch and propose some serious training (Soft skills mainly) to them? Specially Jayashree Mayekar, Pallavi Raj and few NRE section staff? (I can suggest to include Jayashree Acharya as well to this training).

I am sorry to sound frustrated, but I thought this shouldnt be repeated.

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ajay11
Leeds, GB
Apr 29, 2011 8:09 am EDT

i mean pallavi not responding to queries she delays work deliberalety.

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ajay11
Leeds, GB
Apr 29, 2011 8:08 am EDT

yes pallavi is responding to queries.she said me that she will do my remittanceby today but she deliberately done after 3 days.

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ICICI Bank extreame harassment&nuisance calls from icici bank

It is to bring under each & every one's notice notice that, I have been continuously harassed by Mr.Kulkarni from ICICI Bank Credit card collections department.He has been regularly harassing me for the Third Party Credit Card collection.He has been calling on my residence no as well as on my Mobile No:[protected] regularly.Mr.Vishnu Kumar the Head Service Quality Dept whom I forwarded a mail for this Nuisance calling but he didn't do anything towards my complain.I am getting nuisance calls from your collection dept for Mr.Suhas Joshi on my mobile no.[protected] as well as on my land line also, on 08/09/2010, twice I got a call from [protected] at 16.41pm&on my land-line also at 16.45pm.I don't understand that in-spite of making so many request why do I get these nuisance calls on my no.The person Mr.Kulkarni who calls me from his mobile No:[protected] he is using vulgar language with me as well as with my family members.I asked him about his first name, from where he is calling, which branch he is not ready to provide me any details.He will hung up the call.Today 13/9/10 at 16.58pmpm he called up on my mobile I told him wrong no again he called at 5pm & asked my name, I said I am Mr.Hebbar speaking, he disconnected the phone.He immediately called up on my land line no which was picked up by my daughter, she called me & told that some one is using very rubbish&uncivilized language&he is giving his name Mr.Kulkarni so I again asked him all the details that from where exaactly he is calling&which branch of ICICI Bank, but he was not giving me any details.I asked him that from where did he get this no?He said that this No is given me by Mr.Suhas Joshi.So I told him that I am not that person for whom he is looking for.I told him that I will report to the police then he hung up the call.This has become almost daily nuisance.As I have mentioned so many times to Mr.Vishnu Kumar"The Head Of The Icici Bank Quality Dep"but I think he doesn't bother to take care.He has never given me assurance regarding these Nuisance calls.
Just to inform here that neither I am having any account from ICICI Bank nor having any credit card then why am I being harassed by ICICI Bank so frequently?When ever I asked caller that "from where did you get this no?They always reply that Mr.Suhas Joshi gave this no.So I just want to ask a question to ICICI Bank authority that did they ever confirm on this particular No:[protected], before giving the redit card or loan that this No;[protected] belongs to Mr.Suhas Joshi?No never simply they gave credit card to that person Mr.Suhas Joshi without confirming any details.And now when Mr.Joshi is defaulter they are calling on my No:[protected] which was never belonged to Mr.Suhas Joshi.Now it's a height of my tolerance.So I request here in this forum pl.look in to this matter & do need ful to my complain&see to it that there should not be any more calles from Goons like Mr.Kulkarni.
Thanks,
With regards
Mr.Hebbar.
[protected]

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Update by Ehtreame Harassment by ICICI Bank
Sep 16, 2010 8:56 am EDT

Thanks for your reply & keen interest to solve this problem.Today two people from Safari Inc(Debt recovery Dept& an independent Agency)came to my place, those people were sent by Mr.Chandu&Mr.Sudhir(Mobile No:[protected]).They came at my place at 17.25pm.It was quite annoying&insulting when I told them that the person whom they are looking is not residing at this place.Even in the month of sept, 2009 they came to my mothers house that time also we told them that no body is residing at this place So they left my place.I humbly request you to contact Mr.Chandu&Mr.Sudhir(Mobile No:[protected])not to harass like this. Pl.delete my all the data from your system.

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ICICI Bank cancellation of card without any specifaied reason

Dear Sir/Madam,

I m carrying a Credit card of ICICI bank with following details.

Card No.:[protected]
Valid Till:07/11

I have got many schemes activated on this card such as my medicalim insurance provided by ICICI lombard & other EMI schemes were running which are closed now.

Before two months i have received statement of my card with credit limit of 17000 where as the original credit limit was of 49000.The card was issued to me with another credit card in 2007 in lucknow with another card no.[protected] with credit limit of 51000/-.

The card which ends with 1000 was closed in early 2008 by force by the bank.They haven't provided any details of dues or min payments personally or in terms of mail/call. They have started calling me for the recovery directly & started calling my family directly & scesed my salary account with ICICI bank.The account No. is [protected] & holded all my savings/ salary for no fault of mine.Apart from this the manager who was handling the department named Mithilesh jha was thretenning me to call my office superiors and pressurised me to pay or else they will declare me defaulter at my work place & to the credit beauro of RBI. And this was not all they have called my family members & thretenning the same to them.

My question is, if they could contact me for the recovery why not contacted me for the repayments of the card?

There was no right to contact my official relation or to my superior while they were at guilty.

Now after two years they have again done the same they have decreased my credit limits for the card which ends with 0000 & not they have started recovery of the same.

I m also not willing to keep any relation with such bank who keep changing rules on its own for his customers.I m ready to re pay the dues to the bank but following questions must be answered.

1)I need a writing letter from the Bank that they are closing the card on their own without any mistake of mine.
2)I need report from credit beaurow of RBI stating that ICICI has not reported any fraud to them regarding my credit report.
3)I will pay the out standing only without any extra charges.
4)All my relation with ICICI to be closed with no due certificate from ICICI.

Apart from this, please assure me that bank will not herrase any of my family members in regards of payments of the card.
I will close all my accounts of mine with ICICI bank on the confirmation of bank to me.

Regards,
Amit Poria.
[protected].

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frank stuart
Melbourne, AU
Sep 12, 2010 7:14 am EDT
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###ing ###..u r posting ur card detaisl...anyone can misuse it... [censored]

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ICICI Bank non refund of credit card

1. MY father Late R K Sahay had taken VISA card ([protected]) & VISA Electron card ([protected]) from ICICI Main Rd Branch Ranchi Jharkhand.Purchase of Rs 4000/- was made on the card in the yr 2007.
2.The card holder expired on 05 Mar 09 due to sudden kidney failure.Since then we are trying to return the card to the bank at Ranchi.They are not willing to take over the card back .Recently the bank has forwarded a SMS asking Rs 11000/- including interest.However the bank officials are not able to inform the date and place where the said expdr was made.we are willing to submit the card and also pay the money but wish to pay the interest till Mar 2009 as we had approched for cancellation of card but ICICI Bank Main Rd Ranchi was not able to do the same due to ignorance of rules at their end.
3. In view of above it is requested a suitable amt be asked (with full details) keeping in mind that the card holder had already expired and both cards be cancelled at the earliest.Or else we may approach Consumer Court for justice.

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Durga charan sharma
, IN
Mar 14, 2014 11:55 pm EDT

my bank of baroda atm (visa) card onlion transaction is block please unblock my card. Card no. [protected].Branch: Tajpur road samastipur, pin code 848101, my email address:dcsharma91@gmail.com

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ICICI Bank I believe they are the biggest fraud bank of India

In the year 2006 I was using a credit card of ICICI bank, and lost the same on my way to office in Delhi metro in dec 2006. I have complained regarding the same from a near by ICICI bank ATM center to their customer service, and asked them the block the card and sent me the pending billing details if any in my address. But they never sent the same and never called me back regarding the same and in the mean time I got transferred to a new place. Now all of a sudden in august 2008, they deducted around Rs.7000/- from my account without any prior information to me. And then they have made no communication about the same, now againg all of a sudden I got a call from one of their advocate, name Ashok Jaitly, that there is a non-dailable warrant against me, and the person started calling my family member on my home phone and on my mobile phone, started threatning them and me, putting us under huge mental trauma, so many times i tried to explain them why there will be any pending after 3 yrs and not only that when the bank deducted Rs.7000/- from my account then how there will be still any pending amount. But they never stopped doing the mental black mailing, so i decided, to settel the same as per their terms, then the advocate (Ashok Jaitly) asked for Rs.20, 000.00 should get deposited in the card account, and the moment it would be done he promised me that he will send me the total settelment letter. Though before doing that I asked him for the pending credit card bills for that C.C. No., but he did not provide the same, and againg started threatning my family and me. So on 30.03.2010 I deposited the same amount and sent him a scanned copy of the deposite slip as per as his requirement. Then he supposed to sent me a full and final settelment letter, but on receiving of my mail he switched off his mobile, and not even given me any settelment letter.Currently I stay at Patna, and the person was calling from Delhi and representing ICICI bank. I am carrying the deposite slip with me as a document. So if you can help me out to get the settelment from ICICI bank, I wil be hery thankful.

And this is for everybody: Try to avoid any transaction in financial terms with ICICI bank.As i belive they are the biggest fraud bank of India.

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ICICI Bank icici bank fraud bank

Name: Alpesh Khakhria
Loan File Number: [protected]
Contact No: [protected]
Customer Executive has not provided proper guidelines to us at any stage like home insurance(told me about insurance but not clearly how many bugs it will charge etc.., Not intemeated me before debut processing fees cheque as they commited to do the same...and also yet not received proper response... from lower to upper management...

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Amisha Unadkat
, IN
Oct 15, 2010 1:09 am EDT
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Hi Alpesh Khakhria,

Are you refund your Money from ICICI?

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Amisha Unadkat
, IN
Aug 23, 2010 6:24 am EDT
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I agree with all of you that ICICI BANK is a fraud bank. I request all the reader please be careful with ICICI.

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indian emp
, IN
Aug 20, 2010 6:50 am EDT

Yes agree also i have same experience with ICICI bank. not provide proper guidelines to customers at any stage like home loan, education loan etc. also, not give best response.

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ICICI Bank fake sms by tm-icicibnk

on date 8.aug 2010 on my mobile number [protected] a numer of sms send by TM-ICICIBNK .the context of msg is that the add, pnt num, pin code &phone num of card no-5xxx3009 is changed on my request.

now the problem is that nither i have any bank account in icici bank nor i have any credit card . pls clerify that what kind of msg that is?

waiting for u rreply

U.S.DUBEY
(ADVOCATE)

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SBS Chauhan
, IN
Jul 04, 2011 1:36 pm EDT

I also get same message from LM-ICICIBNK stating- "Amount 81329 on your loan LPxxxx3045 is outstanding since a long a time. Please contact our customer care." on my number [protected] at 04 June 2011, yet I never visit/interact with ICICI regarding any loan purpose.

Please resolved this problem and contact me ASAP.

S.B.S.Chauhan

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amit ahiniya
, IN
Nov 11, 2010 3:31 am EST

same this happen with me i got sms from LM-ICICIBNK saying my personal loan amount is due
but i never taken any kind of loan from icici bank even i dnt have account in icici bank
then why this sms delivered to me. my no is [protected] sms received on 11/11/2010 at 9.04 am
Plz Clerify

reg
amit ahiniya

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ICICI Bank qabchgs

QABChgs deducted by ICICI Bank

I am the a/c holder of ICICI Bank from last 3.5 years, i am having a minmum 5000 a/c, Now they have started charging Rs.827 under this category (QABChgs). I am not aware what type of charges are these. They never informed me regarding these charges either by Email or by Letter. Who has given right to ICICI bank to deduct the money without informing us. Because we kept the money in Bank that give right to Bank that they can do anything whatever they want.

There should be some formal process for doing all these things. I want my money to be credited in my a/c which they have deducted twice from my a/c.

A/c No: [protected]

Sr.No Date Description* Cr/Dr Amount
09/07/2010 QABChgs, apr-jun09+ST77 DR INR 827.00

Kindly help in getting my money back.

Thanks
Munesh Rana

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ICICI Bank icici has deactivated my online demand account for some reason

My experience with ICICI Bank is very bad. ICICI has deactivated my online demat account (AC No [protected]) for some reason and I have talked to about 10 customer service but who have no idea why it was deactivated. I had a urgent need of money and needed to send rupees but my whole money is locked in modify allocation of my account but even after 6 days back with them to get my online account activated they haven�t still made my account active. Initially, they started saying it can be done on phone itself and I have been checking everyday to see if my account is activated. After about 06 days or so, someone told me that this cannot be done on phone and they have to do identity verification and asked me to send email to [protected]@icicibank.com and I did. They asked me to send some details about the account - like account number, ARN No., Bank Account No, Date of Birth etc. all. So I sent them e-mail with details and then for about 3 days there is no response. I had to call them again to talk about it and most of the guys I talked said they cannot do anything other thank noting down the problem.

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Batul
, IN
Jun 12, 2015 12:22 am EDT

Please let me know whether my Ac is active or not as i have no transaction from past 4months and it is a salary A/c.

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Batul
, IN
Jun 12, 2015 12:20 am EDT

I am having Account in ICICI bank as Salary Ac and there is no transaction is my A/c still activate..plz let me know its urgent

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ICICI Bank change of address and tds certificate

Sir,

I have a NRE and NRO account with your Nariman Point branch. I used to reside in USA till Nov'09 and moved to Canada in Dec'09. I was in the process of changing my address when I received an email from Deepak S Vargheese, head of NRI services and global remittance regarding submission of forms and documents under RBI's mandatory Know Your customer. I duly filled in the form and along with the supportings mailed to the address mentioned in the email. This was all done in Dec'09.

As I did not receive my TDS certificate from ICICI for FY [protected], I contacted the customer service number and they informed me that the certificate was despatched to my earlier US address. When I mentioned that I had sent the address change form etc to the PO Box address mentioned in the email, the person said that the PO Box address is only for domestic account holders and NRI's should send the documents to the Branch directly.

I sent the documents to the address mentioned in the email. How on earth would I know that the information in the email was incorrect. I have to file my returns by 31st July and I don't have the TDS certificate. I have been trying to get in touch with Nariman point branch but even after spending couple of hours daily for the past 4 days, have not succeeded in getting a response. I have also tried the cell phone number of Suparna Kothare - operations manager of the branch. Either the phone is busy or its not picked up.

I am not sure how to get my complaint across to them. It's frustrating in the sense that, they are very prompt in charging the fees and sending email about new products but not on issuing TDS certificates. I had to request the certificate through the online site.

I hope somebody responds to this complaint.

Vivekraj

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ICICI Bank no tds certificate

I bought some icici tax saving bond that matured this year. maturity amount had TDS cut, but no TDS certificate given to me. I have registered an issue on this on 30th May but still no response (after 1 month). i have sent 3 reminders too, but still no response. I am unable to file my returns, unless I forget the TDS deducted by the bank. Its very sad... mail the bank through the mail system in the website and there is no response. Call the bank and they say.. sorry... systems are down, cannot verify..

They say a lot of things on TV about taking care and they did take care until recently... have they become too big that they do not care for their customers anymore?

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Update by ashishhcl1
Jul 08, 2010 12:41 pm EDT

I did write email and I got the same monotonous answer - we have sent you the initmation which is the proof. I DID NOT RECEIVE THE INTIMATION... do you folks understand that and can u folks please send me the intimation! huh... sad.. a reply after 5 days and a same monotonous reply...

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ICICICustomer
, US
Jul 18, 2012 11:16 pm EDT

The ICICI customer service is a bunch of brain-dead ###s. Here is the response I got when requesting for [protected] TDS certificate by email:
We would like to inform you that we would be unable to send the TDS certificate through e-mail.
We request you to write back to us with a self declaration stating for the TDS certificate for the financial year [protected]
"I confirm that I have not received the original TDS certificate and I will not claim the TDS twice".

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ICICI Bank threat email from icici

Sir/[protected]@ ICICI Bank
1 I never opened, account in your bank, in my life time, & I do not want to open a new account in your bank. No such account should be opened, & no transaction should be made, with same financial information as mine. Please cancell, this so called, fraudlant account. Since my phone line & internet, was cut of by Verizon, due to alley construction (Last about 5 days), I could not answer you, in your, so called dead line, of 72 hours, but I answered this, first hour, my internet started to day, by Verizon. I will try to send all this in a regular mail.
2 Kindly send me any/all info about this fraudalant account, by E mail if possible.Thanks
Best regards
Vitt Patel
[protected]@verizon.net
-----Original Message-----
From: ICICI BANK [mailto:[protected]@icicibank-com]
Sent: Friday, June 25, 2010 1:57 AM
To: [protected]@verizon.net
Subject: Corporate account needs verification for security upgrade

Dear Valued Customer,

There has been an identity issue with your account. There appear to be a new account (account number: 10003672xxxx) with similar financial information as yours on our database.

This alert is to inform you that this account will be resolved into your in 72hours.

If the above account is NOT yours, please login by following the "CONTINUE" link below :

CONTINUE

Warning: When this account is resolved into yours, you will LOOSE access to your account untill you visit your branch with proper identity proof.

Thank you for using ICICI Bank
Copyright© 2010 - ICICI Bank Ltd. All rights reserved.

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Bijendra Kumar Mahato
, IN
Aug 09, 2012 5:56 am EDT

Dear Sir I Am Bijendra Kumar Mahato, My Salary Account Is In The ICICI Bank, From 23 rd July I Create a problem with my netbanking login sir i am very unhappy with your service because on 26th july i got sms for the password releted to get your password within the 10 working daysbut i dont get i was call custoomer care of your icici bank minimum 13times but anybody help me the sir yopu tell me what will i do if you say to me then i close my account plz reply its so serios matter for about the password of my icici netbanking and today 9th aug but i dont get my password on my address registered

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Aarti Kamath
, IN
Jun 29, 2010 9:55 pm EDT
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I got a similar mail just now. Follows:

Dear Valued Customer,

There has been an identity issue with your account. There appear to be a new account (account number: 10003672xxxx) with similar financial information as yours on our database.

This alert is to inform you that this account will be resolved into your in 72hours.

If the above account is NOT yours, please login by following the "CONTINUE" link below :

CONTINUE

Warning: When this account is resolved into yours, you will LOOSE access to your account untill you visit your branch with proper identity proof.

Thank you for using ICICI Bank
Copyright© 2010 - ICICI Bank Ltd. All rights reserved.

----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
I have an ICICI bank account - but the mail did look fraudlent to me too! I checked the properties of the link eventhough I had no intentions of clickig it. And there we go!---- Was fake!

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ICICI Bank fraud by icici prudential agent and need urgent assistance

I gave a cheque of citi bank no. 055787 dt. 19.3.2010 for Rs. 35000/- against the renewal of the premium of my polcy no. [protected] to Mr. Satvinder Singh, the employee of the ICICI Pru, Netaji Subhash Bose, Pitam Pura Branch. But inspite of depositing the amount against my policy he opened a New Policy No. PP37817393 against my husband's name e.i. GopalKrishan Arora and not renewed my policy.knowing this fraud my husband went to Branch office. The staff told him to fill the surrender form, give the cancelled cheque & account no. & you will get your amount Rs. 35000/- back with in a week. He did the same but till date we have not received our amont back. inspite of depoiting the amount in our account they had deposited this amount to some other bank. Please look in to this matter. We need urgent assisstance againt this.

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Vishal Mahajan
, IN
Jul 01, 2011 12:34 pm EDT

ICICI Prudential is fraud company who has no control on mis-selling ...they suck

ICICI Prudential — mis-selling

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kunal deshmukh
, IN
Feb 24, 2011 12:09 pm EST
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please send us detail about this matter i am hadling this issue in Priority kunal deshmukh
kunal_desh53@rediffmail.com

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