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Hyundai / pathetic service

1 South Africa

I have received dispicable and disgusting digusting service from this branch and I am at mu wits eend since I have bene trying to get my car fixed for over a year now but to no avail, they kept coming back saying nothing is wrong, and the problem worsened., only to find out three weeks back that that there was a pipe glogged and twisted, now you tell mme what service is that let alone customer service. I was then told that the part was r700 and we need to pay for the part, after many arguments, they finanlu called the powers that be only to be told that the part falls under the warranty, now you tell me who the hell is not doing their job. The oart was then to be ordered and now three weeks later I am yet to get feedback or aany update on the whats happening... If this issue is not addressed as a matter of urgency I will be left no choice but to escalate this matter to who ever will be willing to assist, and it will definately reach top management.!!! Very very very irrate

Jun 18, 2013

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