Hyundai India Motors / Grand I 10 Sportz Petrol / multiple complaints

New Delhi, India

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am still waiting for the reply from main Hyundai customer care where I am still
in the making of my car to get it corrected in all respect from Himgiri Motors
Service Station, Jhilmill Colony as again they had taken my car yesterday and
finally claimed to have detected the main problem which they will correct it
and deliver my car in second half today.

don’t know why Hyundai company’s customer care is not responding to me despite
of number of complaints has been forwarded or I can say that they really don’t
care for their customers.

let me take you through the list of complaints which I had with Himgiri Motors,
Aditya Mall, Shahdara right from the day one :

Deposit of my advance cheque of Rs. 10, 000.00 without confirming
the color and model of Grand I 10.

2. Car Cleaner had
spoiled my car bonnet by cleaning it with Scotch Brite instead of a soft cloth,
resultant after struggling over the scratches, they have later changed my
entire bonnet.

3. No confirmation till
date whether I am a part of Brazil World Cup Contest as I bought my car in
March 2014.

4. Untidy and incomplete
seat covers which are looking shabby right from the day one.

5. Major trouble in
Clutch while changing gears with unbearable sound which signifies the problem
very well.

6. Now, detected with an
awkward sound in Accelerator when on high speed.

you guys don’t care after seeing the above issues of my car, then there is no
fun fighting for it but I will do everything and ready to take it up to any
level till I get my car in complete and 100% perfect condition.

need to hear from you guys asap so that the balance issues can be resolved
without any further delays.





Apr 12, 2014

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