First time when I used hsbc credit card, I did not received the statement. I talked to customer care dept, then only they sent the duplicate copy after the due date of payment, but I made the payment before due date. but after that I never received any statement from hsbc. I so many time requested to customer care dept and every time I just got the assurance but not statement. since I never know the billing date and due date nor no body can remember the last purchasing after so many days, hsbc has charged the late fees and other charges and also they have blocked my card due to which I am unable to talk to customer care dept also.
Now I am helpless as neither I can talk to customer care dept nor I can't make the payment of late fee and interest charges because this is the mistake of hsbc, as I never received the statement.