The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

HSBC Credit Card / cancellation of credit card not complied

1 India Review updated:

I was issued credit card by some middle man; when i was reluctant to have it. This was done perhaps two years back. I have made not even a single transaction; further i sent my refusal and torn credit card to HQ in ordinary mail also said the same to their representative. However, my credit card is still alive and i'm being billed annual fees, service taxes, etc. When i'm not availing any services. This is shear harassment for no fault of mine. Someone suggest how can I get card cancelled and all fees condoned?

Thanking You,
Arvinder pal singh

Sort by: UpDate | Rating

Comments

  • Ra
      29th of Sep, 2007
    0 Votes

    HSBC CREDIT CARD DEVISION MAKING PEOPLE FOOLS.. HYDERABAD-AP INDIA.. THERE IS NO CELL FOR CREDIT CARD DEVISION OF HSBC-HYDERABAD BRANCH AP-INDIA.

    regarding card cancellation issue. regarding balance transfer issue.

    i have a issue with hsbc mentioned below after making complaint this conversation happend with the hsbc bank customer care dept.

    1>i asked cc what is the status of my tata-aig complaint return complaint status-(6sep), he told that it has canceled fine,so i told that there is no intimation regarding that cancellation, after that i asked about the balance transfer which i asked to transfer 6000 Rs to citi bank on 18-20 of sep.

    2>He told that it didn't happened because i called the customer care dept on 2nd regarding tata-aig issue and asked them to cancel the credit card if u r not resolving this issue.after that there is no intimation to me regarding the cancellation of card.

    3>if that is the case i got the credit card bill on around 11-15 of this sep. why don't u people mentioned in that letter itself that i requested for cancellation and why u people informed that this card is under cancellation procedure.

    4>leave it if that is the case when i contacted the customer care dept and when i logged a complaint on tata-aig insurance(sep-18-20) issue why u didn't inform me and also when i asked for balance transfer how he agreed for balance transfer and i got a call from chennai for balance transfer they taken both citi and hsbc card numbers. Even when u called me ,that time also u didn't ask about the cancellation issue .he told that the cancellation procedure wll take 7 days procedure if that is the case after 2nd sep (sun) and the bill generation is on 11-sep(tue) means totally 7 days are there to mention in the bill itself which u send to me ,but u didn't mentioned in the bill itself. so mistake is from ur side only check the voice interaction of my account once ... after some time i was asking these questions he disconnected the call. ny how i got to know,

    5>this means they r making me fool i understood every thing ..

  • Se
      17th of Oct, 2007
    0 Votes

    When ever i got the HSBC Credit Card it is a LifeTime Free card they told , But now I'm being billed annual fees, service taxes, etc. I am trying to cancel the card, no one is properly response from the customer care. How can I get card cancelled and all fees condoned?

  • Kv
      21st of Jun, 2009
    0 Votes

    HSBC is full fraud. Please dont go for it. Equally bad next category is ICICI.

    There is no credit card which is free. All credit card work based on annual fees/service tax only. Read terms and conditions carefully. Its a RBI rule to have annual fee on a card. Bank gracefully reverses annual fee/service tax to encourage/indirectly cheat us to use credit card. Even RBI doesn't ask the bank to do this. So, be careful when someone says free card. Free card is never a free card until you use it.

    If you ask the bank people clearly, they would say "based on conditional card usage annual fee will be reversed".

    Always use credit card from bank from which you have debit account. you will have more control on them atleast.

Post your comment