H&R Block / my & people & want me to commit tax fraud
I have been going to H&R Block for years to do my taxes, and this is the last time I will ever use their services. The day after having my taxes done this year I received a call from the IRS informing me that my stepdaughter had already been claimed on someone else's taxes. After several hours of talking with the IRS and H&R Block my wife finally found out that her ex-husband's girlfriend's return was the one that was filed with our daughter's social security number. We claim our daughter every other year, and this was our year to claim her. Last year she was claimed by her father's girlfriend, which is illegal. She has her taxes done at the same H&R Block that we have ours done. This year when she had her taxes done they deleted her son from the form accidentally, and left our daughter's social security number on her return, allowing her to claim our daughter for the second year. Once we figured all this out it was too late because she already had her income tax return. H&R Block then informed us that to make it right we should claim that woman's son on our return. They asked us to commit tax fraud!! After I told them I didn't want to lie to the government and commit a crime they informed me that I could file our return without our daughter on it, then file an ammendment later claiming her, and we should "maybe get your money by July 4". On top of that, we now owe the state an extra $200 dollars because we aren't able to claim our daughter. After a long day of dealing with this problem, which originated when one of their tax preparers accidentally entered the wrong social security number on a form I asked if we could expect a refund for what we paid for their services, and the manager informed me that since the mistake didn't technically occur on my form I wouldn't be getting a refund, but the woman's form that accidentally claimed our daughter would be getting one, because the original mistake occured with her form! H&R Block charged me $200 for their services, cost me an extra $200 that I now owe the state, and will cause me to recieve half of my return 7 months late. And all they have offered me is half off my bill when I have my taxes done next year! I will never use they again, they are unethical, and incompetent. They have commited identity theft, then wanted to correct it with tax fraud. DO NOT USE H&R BLOCK!!
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