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H&R Block / HRB Digital / tax rep was falsifying my tax information!!!

1 Staten Island, NY, United States
Contact information:

This year I went to H & R block. I met Sashi Sathanayagam a tax rep at 1425 forest ave, S.I, NY. To start off she was asking a million questions and then says I need my birth certificate, social, proof of address. I don't have all those documents on me so I cancel. A few days later I go to another H and R block. As the other rep was looking into my taxes shes say "you filed already with TurboTax" I say no. Come to find out Miss Sathanayagam put that I filed already with turbo tax..big lie. She had my wrong address (someone else would've had my state refund), wrong cell number and probably the worse is she decreased my annual wages by almost $3000! Who gave her the authority to amend my annual wages? And falsely all my information? The manager at the other H & R block had to override her mistakes. I could've been in big trouble with the IRS because she choose to lie.

Ni
Apr 17, 2018

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