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2.4 605 Reviews

Honda Motor Complaints Summary

211 Resolved
394 Unresolved
Our verdict: Engaging with Honda Motor, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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Newest Honda Motor reviews & complaints

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7:17 pm EST

Honda Motor stay away

Stephen Wade Honda Mazda

CJ Wade, the new GM, of the Stephen Wade organization is one of the most dishonest individuals I have ever had the displeasure to deal with. His blatant disregard for others is evident in the way that he runs his organization. I have purchased 15 plus vehicles in my life, and never have I been treated with such disrespect. without wasting too much of my time explaining the details of exactly what happened, i will simply say stay away. Anyone living in St George, Utah should drive to Las Vegas to purchase a vehicle. Steer clear of CJ Wade and the Stephen Wade organization. They will likely treat you the same way as they have me.

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Falstaff
, US
Nov 12, 2009 2:02 am EST

Oh, you don't want to waste YOUR time giving ANY details, but we should just trust your lame ramblings...get out man, get a life. If you had anything real/interesting/substantial to say then your message would have contained some instances of this abuse you've endured. Same to you J.Theobald, please include at least one example or please don't imagine us caring much. Google "slander."

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James Theobald
st george, US
May 11, 2009 8:59 pm EDT

CJ is hands down the most dishonest person doing business in the St. George area. Keep away from this crook.

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CJ Wade
,
Nov 22, 2008 1:14 pm EST

It was brought to my attention that this complaint was posted on this site and I have to say it was shocking to read such strong words about me personally and my family business. All I can say is I would love to talk to the individual who wrote this, an potentially make right what I have know idea I have wronged. Please e-mail me back so I can talk to you about this. You are also welcome to talk to others in the Stephen Wade Auto MGT team.

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11:11 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Honda Motor jump start kills cars

My 2006 honda civic hybrid needed a jump start because I left the dome light on overnight (I know. I should get what I deserve for this inexcusable mistake!) the next day, I tried to jump start the car. The battery recharged just fine, but the car still wouldn't start because the immobilizer system (security chip in the key that must match the code programmed in the car) claimed my key was unrecognized. I had to have the car towwwwwwwwwwwed! To the dealer, who offered absolutely no sympathy (you stupid consumer! Don't you know you can't leave your dome light on? You #!) they then proceeded to keep my car for 3 days and replace some relay module thingy that cost me $700! I filed a complaint with honda of america, which was a complete waste of time. I was at fault, out of warranty, and out of luck.

I would expect to have to pay for a new battery for my mistake, but not a new $700 relay module. This is a bad desgin, don't you think? Do not make the mistake of jump starting a civic hybrid. Better yet, buy a prius.

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11:35 am EDT
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Honda Motor terrible experience

I was driving a honda while I was studying in the us and it was a pleasure driving it. So I came home after I finished studying in the us to sudan and bought a brand new honda civic 2004.

It was the mistake of my life, the honda dealer we have in sudan is the worst possible. He doesn't give any warranty on the car. They are bringing very bad cars which makes me doubt if these are honda's.

The a/c system completely failed twice in my car. I paid twice for it and without any care from the dealer. The dealer name is elkhabeir motors. I hope they take out the dealership from him because he is giving a very bad reputation for honda.

As for me because of this car dealer I completely changed my loyalty away from honda. I will not buy any honda car unless I see proof that honda cares for its customers

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George Makram
, EG
Oct 12, 2009 4:51 am EDT

All my life I was one of the biggest fans of Honda brand, It was a great pleasure when I bought a brand new Honda CIVIC 2007 from your dealer in Cairo/Egypt (Alfouteem). Lately I had a very bad experience which have changed aggressively my paradigm towards Honda vehicle quality and it's dealer in Egypt. Suddenly I noticed a strange sound in the front right wheel, I took the car to the dealer for inspection I've been told that one of the motor supporters had to be replaced (part No.:50820-SNB-JO, Description: MTG RUB ASSY EN). I was extremely surprised and extremely frustrated for two reasons; 1st, I didn't expect at all that I see that problem in a Honda vehicle after a moderate travelling distance (63, 000km)! 2nd, the maintenance engineer told me that it cannot be changed for free based on the fact that my car still in the guarantee period. Anyway, I had to pay because I had to have my car fixed, but I become really upset with my car and Honda brand. I see that Honda brand reputation is being jeopardized by it's dealer in Egypt, cause simply he has changed someone like me who was a real raving fan of Honda brand to someone who discourage others to buy a Honda.

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1:54 pm EDT

Honda Motor auto eco rebate

I bought a 2008 honda fit from t&t honda in july, 2008. I was told this car, as an automatic, qualified for the auto eco rebate. Ultimately this determined my decision to buy this vehicle, as I was originally interested in going with the automatic honda civic, which did not come with the rebate. I may have even went with toyota instead. I was informed this car was eligible and qualified over and over by three different people from t&t honda, two of which were in mangement positions. Now after contacting the autoeco rebate program myself I was told that the automatic fit does not and never did qualify for this rebate. I have emailed complaints and called t&t honda twice in the last 24 hours to speak to someone about this issue but no one will get back to me. I plan on visiting the dealership later today and I expect at least an apology! I was a first time car buyer and I feel like I was taken advantage of and manipulated into buying this vehicle under false pretenses. The dealership themselves gave me the application with instructions to apply soon to make sure I would get the money. They were advertising the rebate with the automatic honda fit as a selling point. The rebate program summed this up as ignorance and uneducated salespersons at the dealership. I believe that they were fully aware of what they were doing and lied to me to make this sale. Now they intend to do nothing about it.

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3:17 pm EDT
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Honda Motor - scam honda has of repo the cars

My complain is that I had a bad financial status, and my car payments was $389.00 a month for 3 years I always paid on time but the last 2 months things got harder and I was able to send just $250.00 a when I spoke to customer service at Honda she said it was ok and told me at longes I paid something it will be ok, but last Sunday they came and repo my car...

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10:29 am EDT
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Honda Motor awful quality products

The wireless headsets stops working or just static after about 30 minutes of use. Comes back on at random after a while. Took it to the dealer, changed batteries on the headsets but the problem still not resolved. Seen other Odyssey owners describe similar problem. The wired speakers don't cut of when the headsets stops working. The problem is also on the wired earphones at the 3rd row seats.

I have a Honda Odyssey EX with DVD. It is a 2005 model. If you had this problem and the dealer fixed it for you, I would be interested in the solution so that my dealer can fix it.

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4:29 am EDT

Honda Motor rear shock absorber

I purchased unicorn in November 2007 in Saphire Honda, J.P.Nagar, Ban and found problem with the mono suspension.At the time of delivery they said unicorn comes with 1 year warranty. When I reported my problem to them, they repaired it, even for the second time again they repaired it and said if again problem arises it will be replaced, but for the third time they said that suspension is not covered under warranty. I really got tired. Now I am palnning to report this problem to cosumer forum. Its my request to all please dont go for unicorn.

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Jaison cochin
, IN
Dec 01, 2012 1:19 am EST
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Me also facing the isue with monoshock .Within 30 days of buying they rep[laced me the monoshock but the problem is still there.Am suffering from severe back pain due to this issue.

The front brake is also not working well a roaring sound when applying barake.I dont like to go to service center 4th time within this short time(1 and half month of purchase).

My request is to not to go for Honda bikes especially unicorn..!th worst bike i ever rode.

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hondaunicorn
, IN
Jul 24, 2010 8:38 am EDT

Dear sir,
i bought a honda unicorn bike on 19/05/2010.first 10 days riding willbe good, after that noise come from backside, i told the complaint in first service, but problem not solved, After 1 week i went to service centre and told the problem, Engineer ask me give me the bike for one day i solve the problem personely.no problem for 2 days, again same problem, i get very angry, i contact again Engineer he request this is the last chance hereafter the problem never comes but give me 2 days time, i give the bike, again the problem repeted in 5 days.now i am very upset, i dont know what i do.the sound noise is very iritating, mentaly i am very disturbed.please give me the solution.

Thanks,
Viveknath.A
[protected]
vivekvasan_80@yahoo.in

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qams
, IN
Aug 19, 2009 2:53 am EDT

I agree !
Nearly all of the service centers of honda are worst in business, they don't know exactly what the Service manual says.

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Gautham
, IN
Jul 02, 2009 1:35 pm EDT

Buying Honda Unicorn from Fortune dealers in Hyderabad was the biggest blunder I ever did in life, It just left me with Back and neck pain for rest of the life.

Nearly all of the service centers of honda are wrost in business, they just do a water wash nothing more.
On avg they spend 10-20 minutes on each bike which is not all sufficent, They never do a test ride untill you force them to do for the vechile check up. They are full of words and hopes which they never deliver.

I faced the same rear suspension problem. Service people at Fortune HYD kept saying that they took care of the rear suspension problem but the fact is that they cannot do anything on the rear suspension other than changing the mode from Hard to Soft which any one can do, you need not be a motor mechanic for that.

Service people kept saying they solved the shock problem untill all four free services were done and in the sixth month they tell there is nothing they can do for the shocks and they can not replace the shocks unless there is some oil leak or customer pays for the new one.

They simply kept arguing that shocks does not come into Warranty scope and customer has to buy them, but whats the garuntee that new shocks would be working.

My sincere request to everyone just don't go for the Honda bikes they are not woth buying they are only worth disposing off. There might be very few exampes of

I really pity all those people who went to buy honda bike but ended up buying health problems.

Gautham

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hsd4
, IN
Mar 17, 2009 10:25 pm EDT

Sapphire Honda Service center at Jayanagar is not at all good service center. They will speak to you very nicely and do not carryout jobs properly. My friend was used to carry out servicing (Unicorn) at Saphire Honda and in just about three years he had to replace piston and block assembly. This happened last Sunday only. He was used to carry out servicing at regular interval (3 months) and this problem should not occur.

When we investigated further, we found that this problem occur when u do not replace oil properly. We were shocked because we were used to pay approx 225 rs, every three months, to this service center for oil change. I got to know from other local mechanics that the oil was too dirty and it was less in quantity as well. Unicorn requires 1100 ml of oil. So we thought of checking whether they really do servicing properly or not.
I had carried servicing last Saturday only and hence I took my bike to local mechanic and asked him to check the oil level. I was standing there to see oil quality as well. The mechanic told me that i there is very immediate need for changing oil. When I asked him why ? he dropped some drops on my hand and asked me to look at it. It was fully turbid with lots of black particles inside.
I told him that yesterday only i replaced oil and then he was laughing at me because I was fooled by Sapphire Honda service center. They did not replace oil. I would not be surprise if my engine goes for toss as well.
Thus, I am writing this in interest of public that get the oil change done in front of you (if its free servicing). For paid servicing, do not to change the oil and do not pay for that. You can buy the sealed oil and asked him to change in front of you or thro' local mechanic for 10 rs or so. Alternatively, you can change it by yourself as it takes only 20 mins to change the oil.
Regards,

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Khalid Aleem Khan
,
Oct 08, 2008 5:07 am EDT

Hi Honda Team,

I have bought a Unicorn, I have never got the service I can expect from a Honda or that is being confirmed by the Company.
I am a resident of Hyderabad, bought my Unicorn at Vizag,
I have had 5 servicings done sofar ona meter of 15000Km,
If there is any body who can get back to me on this, it will be great.

Khalid Khan
Ph- 91 [protected]
Hyderabad

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Prithmesh
,
Oct 06, 2008 4:38 am EDT

Well there...regarding your problem, Honda gives an Off site warrenty of 2yrs on Mono-Shock & Central console unit so it will be replaced as those parts are still under warrenty
go to your dealer and they will do the need ful, all the warrenty thing is return very cllearly in your service manual plz go through it

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3:53 am EDT

Honda Motor do not get honda accord serviced by milford honda service center

Hi,
Do not take your car to Honda Milford CT, Service center for repair, I had a extremely bad experience. In May2008 My car starting vibrating and was not able to take a pickup, these guys took $92 as diagnosis and said the Fuel injectors needs to be replaced and charged me total of $734. after 4 months the same problem started, these guys took $300 for diagnosis and thereafter said the four injectors are again bad (which they can replace) but the main problem is Oil Tank is rusted and needs tobe replaced. They gave me estimate of almost $2700 ($1200 for parts and $1500 as labor) and said if I will get Fuel tank replaced by them then only they will replace Fuel injectors (which were in 12 months warranty)
I told them that this fuel tank was not ok in May 2017 then at that time they should have diagnosed this issue, I would have donated the car at that time (may be) or got it corrected by some other repair shot.
Now they are refusing to change that warranty fuel injector and are saying that this will be done only If I am ready to spent $2700 more on this car.
Their manager Earl Mistri sounds to be just another person (No professionalism),

Please do not repair your old honda car from MILFORD CT, Honda dealer otherwise you may also experience same issues

I also wanted to know if there is any way I can logde a customer complaint against these peopole

Thanks,
Manish

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LunaChica
, US
May 26, 2011 5:44 pm EDT
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We bought a car from Honda the last November during winter. Last week, when we turned on the AC and it didn't work. So we took the car to the Honda service and they informed us that the warranty doesn't cover it. They said, the car was hit by a outside small object(stone) and made a hole and that is how the AC broke.
My parents two cars (Toyota Camry) are also driven on the same road, and nothing has happened to their vehicles. - Their cars are more than 2years old as well. Why did that happened only to my car (that too a new car, being less than 6 months old) Couldn't that be a manufacturing defect? Even if it was hit by a small stone, how can it be create a hole in the car - I mean what kind of material is the Honda accord made of ? No one has ever heard of this kind of problem either.
The service said insurance will pay it and since this is not a accident case, insurance refuse to pay it. The cost of the repair is $940. This is a mechanical error! They are accusing it was our fault that the "small object" hit the car. How can they prove the small hall was caused by a small object, couldn't it be a manufacturing defect?

Also when we went to buy the car, we were first planning to buy a old car that was drove 2017 miles for $18, 000. Suddenly the manager came in and said we will give you a brand new car for additional $1500 - making it $19, 500 and when my refused, they made a deal for $19, 000. That night, they drove the car from Virginia (We live in MD) and gave us at 10.00 pm. Was that a planned cheating?

We called the case manager and he even refused to reveal is his last number of contact higher authorities? Help us.

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Adam Younus
Slough, GB
Aug 22, 2009 3:08 am EDT

I was provided advice from John G, his profile is on the following link, http://www.justanswer.com/profile.aspx?PF=13120563&FID=27. There was a problem with my cruise control where sometimes it would engage and on other occasions it would not, so thus I spoke to John G as I felt he was best qualified for my question.

He answered my question and advised me to purchase two parts which I did for £150 and another £60 on labour. These parts the break light switch and the steering wheel switch were installed but to no avail as it continued to sometimes engage the cruise control and on other times it did not. I have asked for a full refund as his opinion was worthless. You can contact me on adamwyounus@googlemail.com, if need be.

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buttassanal
buena park, US
Jan 21, 2010 8:47 pm EST

i am a trucker. drivin in my truck~ ~it's a butt! it's a truck! it's a Butt Butt truck!

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5:47 am EDT

Honda Motor dealer is compellin to buy accessories with scooter

I bought new honda aviator from Regent Honda, Faridabad.In which after 2 days I noticed that there is gap in the speedometer cover with the cover where light is mounted.I have take it to the dealer and dealer sent it to work shop for repair, but the mechanic didn't repair the lock in stead he used adhesive to join the both covers.
And the manager ther told me that it is repaired as bolt was loose, but i noticed the adhesive on the cover.
SEE THE SITUATION IF IN FUTURE I NEED TO OPEN THE COVER FOR ANY PROBLEM THAN NEED TO BREAK THE ADHESION. SEE HOW THESE DEALERS ARE BEFOOLING CUSTOMERS.

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yash pal
, IN
Nov 25, 2011 9:40 am EST

Sir,
SUB:-REQUESTING TO TAKE ACTION AGAINST Your Honda DEALER shuban sai honda ., Najafgarh delhi., , ..Regarding..
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CHEATING AND HARASSMENT

I Purchased HONDA COMPANY stunner bike (DL9SAJ1957) on 12th oct 2011. from shuban sai honda, Najafgarh, delhi

my new bike complants before and after serviceS complants AND im full dissatisfised.

Did I made mistake by purchasing a very poor quality Honda bike? In my life time i have never heard and experience the poor service & product, 1.brake noise while apping brake.

2, foot rest & body vibration while appling engine on road 80km speed
3.silenser scrtch in worshop coming in service time
4.my vechical puchsing time number provdind dl9saj1953 but aCtually no in docomentaion dl9saj1957.why?
5.MY VECHICAL HEAD LIGHT FRAM BOLT LOOSE THAN MISSING

In honda India Ltd website they have mentioned about the Quality policy, but if this their standard of quality then for God sake it should not be display on their website to misguide the customer.

but they are not able to rectify the problem your Service Manager and don't have any manner how to talk to a customer & your supervisor not able to rectify the problem

whenever iam asking dealer says roughly speaking and telling stories but im not satisfaction on delear

MY HONDA stunner VEHICLE FRAME No.ME4JC40CHH8057679..,

ok sir what ever itmay be your dealer was mentally harassing till know. Iam not able to bare harassment. Hence I requesting and i hope you take proper action against The Dealer. Please take neccessary action against The Dealer, shuban sai honda, Najafgarh, DELHI(DL)INDIA
Thanking you sir,

regads
yas pal
[protected]

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Team Unicon
, IN
Apr 04, 2011 6:27 am EDT

The listed issue is not related to Unicon Investment Solutions (www.uniconindia.in). We request you to kindly get in touch with the concerned company for the resolution of your issue.

Best wishes,
Team Unicon

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rajendra prasad more
, IN
Jan 28, 2009 10:37 am EST
Verified customer This comment was posted by a verified customer. Learn more

i had extended warranty for my honda unicon bike but i switched the dealer from vikas motors to aradhana motors both are authorized dealers two months back i got my clutch plates changed from a authorised dealer but now of a sudden my bikes engines got down i went to the dealer aradhana and showed my extended warranty book they just ignored the matter saying they will not entertain this is this fair why then the hell the dealer asked for extended warranty i will move consumer court against this

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haribabu
, IN
Jan 07, 2009 12:13 am EST

no mileage compliant attend for my honda aviator - [protected] - hari babu, very bad on sainikpuri-hyderabad-andhra pradesh honda staff people..

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haribabu
, IN
Jan 07, 2009 12:12 am EST

no response from honda motors sainikpuri - hyderabad-andhra pradesh

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vincent matthew
,
Aug 13, 2008 7:31 am EDT

sir,
i vincent from gulburga(karnataka) has ordered for aviator and around 2 months i hav waited for it i did'nt got any positive response from u or ur dealer & i had taken shine & meet accident within 15days after taking it. i m studing in p.u.c2nd year i got a need wid a vehicle now i decided to take Dio dlx this time i hav waited & 2months passed away. Damn! now i got nerves & i m going to take herohonda plesure but my father had trusted u & ur company he had changed around 8 modles of honda now he's using honda civic u better take a fast action & i m accepting to release thz vehicle on AUG of 15...& my cell nos: [protected], [protected]...

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RAJNESH KUMAR JAIN
,
Jun 02, 2008 8:29 am EDT

I DO NOT UR SERVICE CENTERS IN HARYANA. (PALWAL)

FOR AVIATOR

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kiran KR
,
Apr 16, 2008 8:08 am EDT

Dear sir

i bought honda unicorn on last october 2007 ( KA-04 EV 8479)
the bike is vrey good .
last week i gave my bike for thied free service on 11-04-2008
at HAIKU HONDA old madras road Banglore (7910 km done)
l am not satisfied by below points
1. They had replaced my front disc brake pad with old one & cheated me, but i did not notice at time of taking back my bike. i use to see once in a week while washing it not weared, again i went back those people response properly then they changed brake pad & they told that honda spares quality is not good so we had change this pad for 8000 km & they charged me Rs 308/-
2. Unskilled laboues
3. Stillrn more than 1 liters petrol at time of servicing
4. Sceaches on bike
5. when i went 2nd time they told " we dont have time come when we are free".
6. No proper washing
7. I waited for more than a hour for service adviser
so please do me needfull
Thanking you
Kiran KR

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sukumar
,
Apr 14, 2008 10:04 pm EDT

I booked Hondashine bike.

Its all morethan 15 days over, even till today iam waiting for the delivery.

i dont know the logic behind, however it is causing more in convineince to the people who love to go for the honda bikes.

please have a look at this.

i have booked in Autofin motors pvt ltd, uppal hyderabad.

Hope this issue is taken care.

Thanks
sukumar

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10:00 pm EDT

Honda Motor bad service center

Few weeks ago i send my honda city to SERI KEMBANGAN honda service center to service my car, the guy told me that i need to make an appointment on the week day for servicing. I so angry about it, since that is not much car is waiting for servicing and the guy attitute is very bad. After that i send my car to other service center, they no need to make any appointment. I hope the top management will take action and hope will have some more improvement.

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Azri Aziz
, MY
Sep 15, 2009 3:05 am EDT

Stay in touch with us and be updated with our latest development:

Facebook : http://www.globalamitysdnbhd.com

Twitter: http://www.HondaKL.com

Hope to see you on FB and twitter! :)

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Azri Aziz
, MY
Jun 23, 2009 1:14 pm EDT

Thanks for the info ... btw, appointments and actual work done on the car are two separate things. The appointment made allows you discuss about your car with the service advisor without having the queue up like the rest of the walk in customers. However, work done will be processed based on the current day's activity. We always aim to process cars as soon as possible to minimize waiting times!

Our recent expansion (additional 2 service bays and ample parking), earlier opening hours, and shift-lunch breaks for our service staff will hopefully speed things up for you guys.

Appointments made at Global Amity will also be processed separately than those of walk in customers. Hopefully, the new system we are practicing will shorten the wait times (especially for service appointments).

Pls bear in mind that the busiest time at any service center is usually in the morning (7am-1pm). For a normal service, you're far better off making an appointment in the afternoon. (pls call and check how long the service would take).

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ddan
,
Sep 24, 2008 12:45 pm EDT

I think if the dealership makes appointements then make on, Just because a joes garage does not make appoinments.Dealerships are busier and a lot more customers than those side garages.I work at a dealer and appointments are better for all

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8:06 am EDT
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Honda Motor stay away

I am a female customer that bought a car that was labeled Certified from this dealership. I have had a whole week of headaches. The salesman made all kinds of promises to do everything that needed to be done before I signed for the car. I purchased the car late in the evening but realized that detailing would be necessary and new tires. The next day I discovered it also had a cracked windshield as well. I made four trips in four days for scheduled appointments; each day it was an excuse to not meet their promises. After the fifth day, I spoke to the head of Used Cars, he agreed with the salesmen and was not going to do anything else to make the sale of the car as agreed. He even said it was an "as is" deal and sarcastically remarked, "You have a good evening". This was not the case when I bought the car. It was supposed to be certified just as a new car with everything covered from the top to the bottom. I have A-1 credit and I could have easily bought a brand new car at another dealer. I signed several papers, which I only received a few in the mail. I would not recommend this dealership to anyone who expects to get what is promised.

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jsvla
Houston, US
Jun 10, 2011 7:35 pm EDT

For me, the Honda Clear Lake sales manager, Patrick started getting arrogant when he saw he wasn't going to be able to rip me off on a new car. $42k for a new 2011 Pilot is a joke!. That's as much as a small house!

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Unsatisfied Customer1911
Houston, US
Jan 20, 2011 2:41 am EST

I purchased a used car with an extended warranty there in early August. It took over 5 months to get the waranty paperwork from Honda. When I did get it the coverage was significantly reduced from what I signed up for. My paperwork said $0.0 deductible and 60 months coverage or 100k miles. The new paperwork stated $100 deductible, 36 months coverage or 84k miles. Although the coverage was greatly reduced the price was still the same. I called repeatedly and could not talk to anyone who could help me. I went into the dealership and was told there was nothing they could do except cancel the warranty if I wanted. It basically screwed me from getting warranty cover I could have gotten if I financed thru my credit union. The classic bait & switch.

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3shadow
La Marque, US
Sep 29, 2010 7:43 pm EDT
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I bought a new vehicle at Honda of Clear Lake a couple of weeks ago and after everything is signed I left and a few days later I received the copies of the forms I signed in the mail and I almost passed out when I saw the amount. The people involved in sales & finance cooked up the figures in the thousands. Financial Manager told me he sees about $1600.00 in descrepancies but the figures don't lie. So I went ahead and agreed to the $1600.00 that he said will be mailed to my address in 3 to 4 days but it's been 9 days and I left a message for him to call me but never did. I wished that I have done a little more research about the place but mistake was done and I am filing a complaint to the Office of the Attorney General and maybe the BBB, also.
It took me years to save up for a good down payment and it only took the scammers less than an hour to rob it from me.

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Jimmy112
Clear Lake City, US
Aug 22, 2010 1:31 pm EDT

I just purchased a used car from them and they manipulated the numbers and increased the negotiated price of the car. I did not realize what they did until after I had signed the contract. I will be filing formal complains and hiring a lawyer if they will not correct the contract.

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MICHELE
,
Sep 23, 2008 4:45 pm EDT

HONDA OF CLEARLAKE SCAMS EVERYONE LETS SUE THAT ### PLACE THEY NEED PEOPLE TO STAND UP TO THEM THE OWNER IS ONE OF THE WORST ONES!

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SRM
,
Sep 21, 2008 3:13 pm EDT

I live in Staten Island, NY and had a horrible experience with the financing manager of Honda. The salesman was very good. I decided to re-lease my car and was ready to pick it up. I had my husband come with me during the meeting with the financial manager. First the manager never shook our hands, gave us a rediculous monthly number for a 15, 000 car and was extremely pompous. He talked about how he sells 400 cars a month and he knows what he is doing. My husband got so upset he had to walk out fo the office. I told him to show me the numbers, he did not. He never showed me proof of interest rates, etc. He agreed to give me another car and reduced it by 40/monthly payments. He also refused to tell me how he got to that number. Needless to say, I walked out!

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7:21 am EDT
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Honda Motor - engine problem

I have a problem with my Honda unicorn the bike. The bike starts but the moment I accelerate the engine stops. In the rainy season, this gets worst. Some time during travel if I change the gears the moment I leave the clutch the engine stops and jump-starts. The service center does not seem to have an answer to the problem. I have tried changing the spark...

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9:36 am EDT

Honda Motor water leak — unsatifactory customer service

I recently purchased a BRAND NEW 2008 Honda Accord Coupe. I called and complained of a recent WATER LEAK just above my gas, break and clutch pedals. It rained maybe 2-3 days after (a week at the most), and as soon as I got in the car to press the clucth, water came draining down all over both of my pants legs. Water drained down for about 5 minutes! I called and complained and I was instructed to take my car to the nearest Honda dealership, being that I bought my car out of town. Well, I contacted the nearest, and the second nearest, and the third nearest... Nobody was able to see me immediately, and not only that, I would have to leave my car and I wasn't even offered a rental or a loaner car! WTH!? I JUST bought this car! It's not even 30 days old yet! So now here it is 2.5 weeks later and my car smells like mildew when you leave the windows up too long. And I was just able to drop it off this morning, and they still couldn't offer me any car to use! Nevermind MY EVERYDAY LIFE! I am at a loss; disappointed; pissed to say the least. I either want a new car or some compensation for my troubles! I am having to "catch a ride" with someone b/c HONDA came up short! Not cool!

Tee

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Clara Solomon
,
Aug 21, 2008 1:33 pm EDT

I feel this guys pain. I just bought a new Honda Accord EX V6w/Navigation. It is leaking extremely to much around the doors after a good rain. When I open the doors water splashes out on me and others.

Took car back to the dealership for them to check it out.

Call the Manager and told him if they are not able to find the leak I want a new car. Well, this was their response the car has depreciated since taking it off the lot and i would have to pay $2000 more to get a new one. What are warranties for? A lemon is a lemon no matter whether on or off the lot.

Frustrated, but I did get a loaner, a big Dodge Ram pick-up, that still does change the facts.

Oh well! I will see what happens, I think I will call the headquarters for Honda dealerships.

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8:11 pm EDT

Honda Motor defective brand new car

I will like to bring this matter up to the public, so that in the future the customer who wanted to purchase a Honda car will not be taken for a ride.

In January 2008, I purchased a brand new Honda 1.8cc IVTEC in Malaysia. After a week driving the car i started to experience defects on the quality of the parts.

Tthere was a knocking noise that comes from the steering then followed by the brakes vibrates each time in brake.

The front wheel will produce a cracking noise at least 2 to 3 times a day. It could be from the absorber arm.

The front arm cover in the interior of the cover was not fix properly.

The rubber on the back seat door was not fix properly.

The is also noise from the back wheel section and this could also be the coz of the back absorber arm.

The driver side power window cannot function properly and many more minor parts that was not fix properly.

I send my car to the service centre and informing the service advisor of all this issue. The funny part is my car was send to the service centre for more than 8 times for the same issues, and each time they said they have rectified the problem.

At one point of time my car was sitting in the service cebtre for 1 week to get the steering issue done but unfortunately it was not.

I have send countless e-mail to Honda Malaysia stating all the inconvenience that I have gone thru, but all seem to go on deaf ears.

Till to date i still have the same issues, unsolved.

So people out there, Pls think more than 10 times if you were to buy a Honda car.

You can write to me at [protected]@gmail.com

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S.Vikneswaran
, SG
Aug 16, 2011 3:58 pm EDT
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Hi, I bought the Honda Civic 2.0 in March 2011.
On the day I went to collect the car I found out the paint works had scratches and swirl marks all over the car, front bumper and left side tail light was not aligned properly, driver seat top cover and rear interior cover was not fixed properly and rattling sound inside the car. The rear right hand side door had problems with the door jab.
On the collection day I highlighted all this issue to the salesperson and to my shock the salesperson told me that I’m better off then others because others have more serious problems then the issues highlighted by me.
Yet the salesperson told me ‘what can you expect from cars assembled in Malaysia’. That is quite a statement from Honda authorised dealer. I was told that they will resolve the issues for me during the first service.
I went to J.B dealer where I bought the car (Wang Loo Motor Sdn Bhd) for my first service. All the issues were not resolved till to date. They try to align the tail light but it just got worse. They removed the rear bumper to align the tail light but did not fix the rear bumper properly. The try to repair the rear door but they made it worse. Now it's harder to close the rear door.
I just wonder, did Honda management give the mechanics an adequate knowledge on how to repair the cars?
After bringing up the same issue to them for three times, I decided to call the customer service hotline [protected] on 11 Aug 2011. I spoke to Suren the customer service officer, I highlighted all the above mentioned issues to him I heard him typing it down and he asked for my contact number. After taking down my contact number, he put me on hold. After about one minute my call was ended automatically. They did not call me back till today.
I just wonder is it worth it to spend that much of money to buy a car which is assembled by super lousy people at the Melaka plant and after buying need to waste our time bringing up the same issue over and over again with useless service centre who can’t resolve the issue?
I’ve decided not to drive Honda cars at all.
I’m going to sell the car I’m using now for good.

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Anthony Show
, MY
Jun 26, 2011 11:08 am EDT

I agreed with you. The quality of Honda is terrible, I have the same problem, my 5 years old Honda City has to change the wheel Bearing almost once every 3 months. This ridicuous!
Can anyone from the Honda help me?
Pls email me ashow56@gmail.com if you have a solution.

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HONDA SUCKS!
, MY
Mar 24, 2009 5:09 am EDT

i've been waitng for my new car for more than 3 months already. Their sales dealer are worst! no professionalism to their customer. should we write a complaint letter to their CEO or much more better to do a compaint coverage via press to get more attention?

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Chan Voon Leng
,
Nov 21, 2008 2:49 am EST

I too agreed, They seem to take our feedback lightly.Till today i am still waiting...?

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PL
,
Sep 05, 2008 12:47 am EDT

I totally agreed with you. The Honda Malaysia "Customer Service Centre" is terrible. I sent my car for the 1st servcie about 2 months ago at Jalan Chan sow Lin, Pudu and when the car is ready for collection, I discovered that there were substantial scratches on the paintwork running from the front bumper all the way till the end of the driver door. When I email my complaint to the dealer and Honda Malaysia, Honda Malaysia did not offered a help but instead ask us to deal with the dealer. As for the dealer, not even a phone call from the manager to follow up on the issue.
As of now, I had yet solve my problem.. Anyone have the Honda Malaysia CEO or Honda Japan - email or number?

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1:25 am EDT

Honda Motor starting trouble, not solved by service center

Starting trouble of 'Pleasure' two wheeler purchased. Not resolved by service center. Beware all!

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amitjatinarora
, IN
Sep 03, 2009 1:07 pm EDT

i purchased hero honda splendor plus three months before but i ma facing starting problem from last one month. I went to service centre but they couldnt rectify the problem. The service centre guys told that there is no problem in the bike but when i drive my bike more than 5 kms the same issue arises and because of it i am facing too many problems. It gets stopped after very 2-4 minutes.

Amit

From
Rohtak haryana
[protected]

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lalit
, IN
Apr 17, 2009 1:41 pm EDT

hey i am lalit from sirsa{haryana } i purchase a new cbz extreme ...but with the 10th day of my purchase it give me so many problems..the bikes headlight supportr will got destroyed ...i go to service station they told me to change this part by paying 700 rs ...this is rediculs...n after that my bike"s gear lever got destroyed
what is this?
i pay approx 60000rs for my bike n it give me this kind of problems still
i m a busy person
i had lot of works

i think that i would suit a case agaisnst hero honda company...

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suresh
, IN
Mar 10, 2009 12:04 pm EDT

sir,
This is suresh from hyderabad. I bought "HERO HONDA KARIZMA "R". My problem is that it is not starting morning from purchase date 01.10.2008. My registration number is AP28 DA6066. please try to solve this problem soon. I showed in service center also but still problem is not claer. means we should wait till half an hour by bearting kick and self..
y this problem is coming i want the reason urgent...

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ranverr singh tyagi
,
Nov 28, 2008 6:25 am EST

hai, i am renveer singh tyagi from ghaziabad (u.p.).i purchased hero honda glamour.its regestration no is up14-as-2514, i purchased this in 30/10/2008.from globe agencies, delhi meerut road, ghaziabad .
when i purchased this bike then i feel that my bike rear wheel i have a big problem, its bubling I complane about this in the agencies, but he not understand my problem.he say me that come in afer8 days .after 8days i go there he not doing solution my bike .I say that if he note solve my problem, then i go to court for hero honda company.1st and 2nd to agencies.with in 4 days .

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12:21 pm EDT
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Honda Motor bad service

I have a 2 year old (2006) Honda Civic which is still under full warranty. I dropped the car 9 days ago for various reoccurring problems. The dealership called me yesterday and told me that the car was ready. When I went to the dealer to pick up the car this morning, I was treated very badly and unfairly. The following is a few details of what took place.

� One of my complaints about the car was a noise coming from underneath the car for first 3-4 minutes each time I drive the car after not driving for a few days. The service advisor (Kathy) told me that the mechanic un-bent a metal within the break system and the cost of this was $100. I asked to see what the mechanic un-bent (I am a Mechanical Engineer with a M.S. degree. I am unconvinced that a bent metal will not cause a problem that I described above). Both individuals I dealt with (Kathy and John Ross, General Manager) refused to show me what was done on the car. I explained that I felt uncomfortable paying $100 for un-bending a metal and I needed to see and understand what was done. They were very short with me and simply said no. Then, I asked if I could speak with the mechanic who allegedly un-bent this mysterious metal. I was told that it was not an option either. I was warned that I had to get my car out of their service center that day or I would be charged $35/day storage fee. I had no option but pay for a service that I,

a) didnt ask for,

b) doubt that Bronx Honda repaired anything to begin with,

c) or even if they did, that repair was not authorized and most likely unrelated to my original concern.

Allegedly, Bronx Honda mechanic test drove my car for the noise and found out that one of my concerns (road/wind noise) was due to faulty gasket around the windshield according to Kathy, one of the service advisor's. When I went to the dealership to pick up my car, the following is what I was told Because your car didnt have enough gas in the tank, we couldn't continue the test drive and we just didnt do the necessary repairs. This explanation shows the lack of customer service at this dealership. In a matter of fact, the car had still plenty of gas when I picked up the car. When I asked John about this, his response was You are all set. Your car doesnt need a gasket. Good bye.

� The overall experience dealing with these two individuals (Kathy and John) was very unpleasant. They were not interested in helping, listening or accommodating any needs of mine. Their approach was Our way or highway, we have your keys. You dont pay; you dont get your keys.

There are another 4-5 disappointing aspects of the horrible service at this dealership. I will provide those in detail upon request.

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Yan
nyc, US
Mar 18, 2009 11:03 am EDT

I went to Bronx Honda in the Pelham area of the bronx to buy a brand new Honda Civic. Mr. A. Indar came up to me and offered to help me. He then showed me a 2009 Honda civic which he stated would be offered to me at a special interest of 3.9% for those with Tier 1 credit, which I had. While the manager got together the paperwork for the loan of the car, Mr. Indar offered to help me insure the car and get the it registered for a small fee.
As I was about to sign the paper for the loan, I noticed that the interest offered was much higher (11%) than what we had originally signed on a preliminary contract.
Because I knew that I had stellar credit, and should not be getting an interest four times the normal rate, I refused to sign the paper for the loan or anything to do with the transaction. He them stated that if I did not sign the documents for the high interest loan, he would not remove the car from my insurance policy unless I gave him five hundred dollars. Eventually I went to the DMV to see if he had actually registered the car in my name, but found that the car was not registered but that he was lying and it was all a scam.

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1:13 pm EDT

Honda Motor no statements and late fees

For months we have not received monthly staments .Late fees, higher intrest rates, phone calls from people that you cant understand their english give you the run around tell you it must be the post office not delivering the mail.As I am typing this my husband is speaking to another rep from GE money bank and getting the same run around saying statments have been mailed or we should pay through the internet where the statement is being sent (which is it?). The e-mail they`re supposedly sending it to is`nt even the right one which is why we could not find it, not that I would pay through the Net anyway. We simply want our statement in the good ol US mail! ps the rep says she is sending us a statment via us mail we will see in a few days if comes or just another person trying to get me off the phone.

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4:21 am EDT

Honda Motor sound while taking & releasing clutch

I purchased Hero Honda Passion Plus motorcycle on 26th June’08. There was manufacturing defect which I reported next day to the dealer “Amit Motorcycles (P) Ltd – Kolkata that there is sound while taking & releasing clutch in 1st & 2nd gear (mostly in 2nd gear). Dealer advice me to go to service station they will do the needful. The motorcycle given to Service station on 4th July (Km reading 180), they delivered me on 7th July. At the time of delivery the sound decrease up to 50% but not totally solved. After 2 days the sound increases as same as before. Again I reported to the service station & they have taken the test drive and assured me that they will rectify the problem on first free service because the part required is not in the stock. On 21st July’08 I have given the motorcycle for 1st servicing. On 22nd at the time of delivering I noticed that nothing has been changed in my Clutch problem, the Sound is coming as it was. I have not taken the delivery of my vehicle and advice them to rectify. As per their supervisor the sound coming while taking & releasing clutch is the normal sound, but I proved them wrong by driving another Passion Plus at their service station, then they agreed to rectify. Yesterday a call comes from service station that my motorcycle is ready and the problem is also shorted out. Today I went to take the delivery but after taking trial drive found nothing have been changed in the sound of Clutch. They want to satisfy me in various ways, technically practically but I did not satisfy. I just want my problem solved, why my motorcycle sounds while other motorcycle not including the same model. My motorcycle is still in the service station. I have been harassed from the first day of my motorcycle purchased till date. My faith with HERO HONDA is gone.

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Rahul Dev Sharma
, IN
Mar 07, 2012 12:27 pm EST
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! Yahooo ! The Bike was repaired perfectly as good as new by Vinline (Hero Moto Corp), The Sound has vanished, & the problem was just a Damper Rubber broken !I drove today at 113 KmpH speed, I tried every means The Bike stands as good as new.
Keep it up Hero Honda.
Thank You Very Much..

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Rahul Dev Sharma
, IN
Mar 07, 2012 4:37 am EST
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I have purchased a CBZ Extreme, Lovely Bike, There was no agonizing factor, when I bought & traveled 400Kms the next day., Then When the 1st Service was done, I found While releasing the Clutch or Pressing it, there is a thud sound coming somewhere near the Chain area or maybe clutch box..I took it to them, they said that is normal, But, I tried other peoples same model bike, it never produces that sound!, I complained to Hero Honda Kolkata, they advised me to bring the Bike to Baguiati Service center, they took whole day heard the problem, discussed about FORK ( which helps the gear to shift) Delivered the bike, but the sound was more this time, i usually had it only in 2nd Gear, now it is in all the gears A loud thud when you drive slowly behind any vehicle in any gear yes 1st gear too.The service people tried to satisfy me by treating as a VIP, changed whatever I pointed out ( Some plastic items, Side indicator, Head Light etc) but the problem was not solved, then yesterday they took away my bike by sending an engineer from the service center
He returned the bike around evening 21:00 hours. He said that I did not find any problems, I have made the bike smooth & lighter, your bike seemed heavy while driving! I said I did not face that kind of problem.He also said I have loosened the rear Disk, it was very hard, ! Now I have to press more to enable the rear brakes, The Thud problem is still there, I dont know who can help me.
The Road side mechanic says the Problem is with the Chain + Sprocket + Collar.Nothing inside gear box.Who will listen, I called up the Hero Honda guys now they are avoiding me!

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Jyotirmaya Dehury
,
Nov 26, 2008 4:09 am EST

Yes same thing is happening to my New Hero Honda Passion Plus also. So friend if you will get anything to resolve this issue, please let me know.

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Ajit
,
Nov 19, 2008 12:15 pm EST

Kindly furnish your contact details .
You may contact Kolkatta office for the same
ref. www.herohonda.com for the contacts
regards

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10:40 am EDT

Honda Motor terrible service

In February, I had a Lamda/Oxygen sensor replaced by Casey Honda in Athlone to get rid of a "check engine" light in my Dashboard. This is on a 2000 Honda Accord. I took the car for NCT and it failed due to emissions in July. I took it back to Casey's and I got a call back from one of the staff who told me that the part that was replaced in February was replaced badly and had caused the problem. I asked them if I was going to be charged for this to be fixed and they said they would call me back. Customer service didn't suffice and I didn't get a call back. I ended up going to the garage myself because it was almost 6pm, time for them to close. On getting there, the receptionist who seemed wary to tell me what was going on proceeded to tell me a mixed tale that my car needed a new CAT sensor and a new Oxygen sensor and what I had been informed about previously was wrong. I smelled a rat, they were changing their story. What sort of professionalism is that? They also told me that it was going to cost me more that 400 Euros to have the problem sorted. Is this how you do business? Fleecing people by telling them different stories, I'm appalled by how Casey Honda treated my issue with a lot secrecy and deviousness. I would not recommend anyone to go to them.

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5:47 pm EDT

Honda Motor harrasment in a work place??

As a regular custome to this dealership, Today I was in for service for my 2008 Accord. It looked like some sort of meeting had just got done, and I had a few questions on a 2009 Pilot they had in the showroom. All of a sudden, I heard yelling and a short male, indian complection was yelling and degrading a salesman for what sounded like something he didn't have any control over. Now I'm no expert, but should this type of behavior be going on in a dealership showroom with other customers? It appears that the short gentleman was a manager of some type. And he's in charge? What does that say for the rest of the customers in the building? I paid my bill and left. No one should deserve to be talked to this way by any employer. This individual should be working at his morels and anger issues in front of others. Everyone has right to speak thier mind, not like that. There are 2 sides to every story and the one on the recieving end never had a chance. You should avoid this dealership and the management there as well. Unless you choose to be a victim like the others that work there.

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Honda Motor In-depth Review

Company Overview: Honda Motor is a renowned automotive company that has been in the industry for several decades. With a strong global presence, Honda is known for its commitment to innovation, quality, and customer satisfaction.

Product Range: Honda offers a diverse range of vehicles, including sedans, SUVs, hatchbacks, motorcycles, and power equipment. Whether you're looking for a reliable family car or a thrilling motorcycle, Honda has a product to suit your needs.

Quality and Reliability: Honda has built a solid reputation for producing vehicles that are known for their exceptional quality and reliability. Their vehicles are built to last, with rigorous testing and quality control measures in place to ensure customer satisfaction.

Customer Service: Honda is committed to providing excellent customer service. Their knowledgeable and friendly staff are always ready to assist customers with any queries or concerns. Whether it's during the purchasing process or after-sales support, Honda strives to exceed customer expectations.

Innovation and Technology: Honda is at the forefront of automotive innovation and technology. They continuously invest in research and development to bring cutting-edge features and advancements to their vehicles. From hybrid technology to advanced safety systems, Honda is dedicated to enhancing the driving experience.

Environmental Sustainability: Honda is committed to reducing its environmental impact. They have implemented various initiatives to promote sustainability, such as developing fuel-efficient vehicles, investing in renewable energy sources, and reducing waste in their manufacturing processes.

Pricing and Value for Money: Honda offers competitive pricing for their vehicles, providing customers with value for their money. With a range of models and trim levels available, customers can choose a Honda vehicle that fits their budget and offers the features they desire.

Reputation and Brand Image: Honda has established a strong reputation and brand image in the automotive industry. Known for their reliability, performance, and innovation, Honda vehicles are highly regarded by consumers and automotive enthusiasts alike.

Safety Features: Honda prioritizes safety and equips their vehicles with advanced safety features. From collision mitigation systems to adaptive cruise control, Honda vehicles are designed to keep occupants safe on the road.

Performance and Efficiency: Honda vehicles are known for their impressive performance and fuel efficiency. Whether you're looking for a sporty driving experience or a fuel-efficient daily commuter, Honda offers a range of options to suit different preferences.

User Experience and Comfort: Honda vehicles are designed with user experience and comfort in mind. From ergonomic seating to intuitive infotainment systems, Honda ensures that drivers and passengers enjoy a comfortable and enjoyable ride.

Maintenance and After-Sales Support: Honda provides comprehensive maintenance and after-sales support for their vehicles. With a network of authorized service centers and trained technicians, customers can rely on Honda for regular maintenance, repairs, and warranty services.

Dealership Network: Honda has a wide dealership network, making it convenient for customers to find and purchase their desired vehicle. With dealerships located in various cities and regions, customers can easily access Honda's products and services.

Online Presence and Digital Services: Honda has a strong online presence and offers various digital services to enhance the customer experience. From online vehicle configurators to virtual showrooms, Honda leverages technology to provide customers with convenient and informative online interactions.

Comparison with Competitors: When compared to its competitors, Honda stands out for its reliability, performance, and overall value for money. While each brand has its strengths, Honda consistently delivers on customer expectations and offers a well-rounded package.

Overall Rating and Recommendation: Based on its strong reputation, commitment to quality, and customer satisfaction, Honda Motor receives a high overall rating. Whether you're in the market for a car or motorcycle, Honda is a brand worth considering for its reliability, innovation, and excellent customer service.

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Phone numbers

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Website

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