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Home Depot / not picking up old appliance as promised

1 PA, United States Review updated:
Contact information:
Phone: 800-430-3376

When I ordered online there was not a check-off box that they would pick up the old appliance. I called Home Dep0t Customer service and they assured me they would pick up the old appliance. When the delivery day came, they delivered the new appliance and said they were not supposed to pick up the old one. After hours of phone calls with Home Depot - they still have not made it right. I did have a phone conversation with the store manager and he said they would pick it up, but then he was trumped by corporate who called me and said that they would not pick it up. I will never, ever ever order online from Home Depot again!!!

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Comments

  • Qu
      21st of Dec, 2010
    0 Votes

    Want to update my complaint about Home Depot Corporate Customer Service - the local store picked up the ball and struck a home run - despite Corporate, the local store went to bat and picked up my old appliance today. The Home Depot in Parkesburg, PA should be commended!!!

  • Qu
      21st of Dec, 2010
    0 Votes

    Agree

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