The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Hilton Garden Inn, Grandforks / Terrible service, rude manager

1 Grand Forks, ND, United States

Did not get our room cleaned until 5pm. after we asked. Manager was very rude, told us it was "our fault" because we hung a do not disturb sign up. WE DID NOT. We didn't even have a sign in our suite. The manager told us if we don't come back it is "our perogative." This experience really upset my elderly mother and made our vacation much less enjoyable.
Loud - trains honking horns all night


Post your comment