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Hewlett-Packard / HP Development Company / officejet pro 6968

1 Dayton, TN, United States

I have purchased a printer in the last year when I did also signed up for the instant ink program recently my wife and myself have fallen on hard times e hardly use our printer so we stopped using the instant ink program we had bought extra ink when we got our printer you started sending us more ink we had 2 shipments we had not even opened just put in the last set a week ago the printer said could not print unless we contacted insta ink as informed even tho we had paid for the ink that was sent unless we got back into the program we could not use them that is beyond belief I had to remove full cartridges and throw them away went to walmart and bought new ones at the cost of 54 dollars I will never buy another hp product as long as I live have also told all my friends and relatives how dirty this company is
Michael j Cowgill

p.s can not believe when we have fallen so bad with our income then you kick us when we are already down

Nov 9, 2018

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