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Hewlett-Packard / HP Development Company / hp 15 notebook pc

1 Avenel, NJ, United States Review updated:

when I buy this notbook pc very next day I call for help guy took over notbook pc and he was doing some fixing himself, after that every month or so pc has problem look like some one else running the pc not me, its turn off by it self take couple hr to turn back on again, today I receive massage again from hp service its turn off and took couple hour turn on back and they delete my important security system which I buy from hsn around hundred dollar for as long as I own this pc, they did this on purpose because they want sell there product on my cost, shame on them who ever did this, now my pc is without security system, if some one hack my info they are responsible for that, I will never buy any thing from hp again, harry

Feb 15, 2018
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  • Sh
      15th of Feb, 2018
    0 Votes

    Hi Harry. I'm sorry to hear about your issues.

    After backing up any important data, you should perform a factory restoration. This will put the system back in a state just as out was taken from the box.

    You'll notice a considerable amounts of reboots right after the restoration, as the Windows OS is updated.

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