HDFC Credit Card / hdfc cc dept cheating customers
I have taken HDFC CC in 2005 and i am paying the amount that i have used in monthly basis... i never get any single statements stating that i have to pay this much or i have paid this amount... nothing... i thought that i settled used amount... but recently after one year i got a mail that i have to pay 41000/- and they hold my funds of saving account... i responded to the mail i got from HDFC CC Dept manager Amal Prakash, but i didn't get any replays from them... at least i called them he said that his colleague replied on that mail but they didn't... he said he will give 50% interest cut on the amount and i told him that recently one of your representative called me and said i have to pay 9000/- only and the next day i have paid 3600/- and with in one month how could it possible that the amount increased to 41000/-... manager said that if you give me the person name you can pay only the amount said to you by the person... i told him that i couldn't call you always please reply back to my mails as i was staying out of country.
Now they have taken the amount(16219/-) from my saving account without intimating me... if they would have told me the exact figure then i would have paid them immediately... i was keep on mailing them regarding the statements for the amount they said... but no reply from them... he asked me the contact number i gave him the contact number but no reply... everyday i was waiting for their reply... this is very ridiculous by HDFC CC Dept and take this example that they are doing fraud to the customers... they are cheating the customers!!!
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