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Harley Davidson / too hot

1 1830 36th Street SouthSt Cloud, MN, United States Review updated:
Contact information:
Phone: 320-761-9113

I have an 2007 Harley Davidson Heritage Softail Classic. When I ride my right thigh feels like it is above a blow torch. It is extremely painful. I just got off the phone with Harley Davidson and there is no fix for it. It is definitely a design flaw. Why did HD put the oil pain right underneath the rider is beyond me. I love my softail. It should be a joy to ride, not painful. The pain is so great at times, that is a distraction when you ride, this could be dangerous as you should have your wits about you when you ride, not thinking I am going to have blisters on my thigh when I dismount my bike. I also asked HD if there was a fix it in the works and the girl on the phone said no. Did state that HD may be redesigning the bike, which is of no use to me unless I want to get a new bike, but who in their right mind would purchase my 2007 when it hurts to ride it, therefore the value of my bike is worth nothing in a trade in. Harley Davidson needs to get on the ball and put a re-call on the bike so a deflector of some kind could be put on it.

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  • Jo
      22nd of Jul, 2008
    0 Votes

    Well they lied. They didn't do anything about it. My 2008 is like riding a gas grill and the only thing the dealer will say is "It's in spec". I said get it out of spec and they said no. Sure looks like a company that big would listen and do something for us.

  • Ly
      29th of Jul, 2008
    0 Votes

    I Own a 2007 Ultra. On a trip to the western States I actually did burn my inner thighs. Dealer has told me there is no way of fixing this (except for some whimpy little air deflector). I f I can get rid of this barbeque I will be going back to a Jap bike. This is my first & last H.D. Which I am sorry to say because I waited & saved for a long time to get this bike.

  • Jo
      7th of Aug, 2008
    0 Votes

    The 2007 not only gets hot and burns your right leg, mine also pings and the top end of the engine sounds like its going to blow up! I add the stage 1 down load, and Vance and hinds pipes to get it to run better and that cost me $1000 after spending $22, 000 on a new bike.

    Harley Davidson needs to get their heads out of their ### before a lot of us go away from Harley. One of my friends has the same issues with his 07 Fatboy.

    I am looking at BMW as soon as I finish this. Later, John

  • Th
      12th of Nov, 2008
    0 Votes

    I would like to formally complain about your customer service representative at 414 343 4956 named “Cindy” who wouldn’t give me her last name. On 11/12/08 in the late morning I called up because I had a complaint about Oakdale, NY Harley Davidson. She was very rude, argumentative, and the worst representative I have ever dealt with in over 40 years on this earth and 23 years in the United States Military.

    I own a 2006 Harley Davidson Street Bob Dyna. I was told the troubles I was experiencing with the “False Neutral Light” coming on and the engine or gears down shifting dangerously losing power was a recalled issue by Harley Davidson. I was driving it recently and the “False Neutral Light” came on and the engine went into neutral and refused to drive and I looked down and the 5 bolts that go into the rear tire sprocket were completely sheared off and the belt off as well. IF THIS WOULD HAVE HAPPENED AT HIGH SPEEDS HARLEY DAVIDSON WOULD DEFINITELY BE SUED AND BROUGHT UP ON CHARGES! I had to get my cycle towed via Progressive Insurance.

    I called up Oakdale NY Harley and spoke to Justin who stated he could not give me a tentative approval to have my cycle covered by warranty! He denied my request. I explained I was in there last year 11/12/07 and had called numerous times and everyone claimed my cycle wasn’t a recalled Vin number WHICH IS LUDICROUS!!! They claimed to test driven it and it didn't occur!! NO ###!!! This is an intermittent problem and they should have replaced the parts which are on the Harley recall list to play it safe!!! Justin should have been courteous to arrange for this but claimed he could not! Obviously they aren't safe or bright individuals!!! I am sure someone DROPPED the ball and failed to enter my Vin number and many others into the computer. They had claimed mine missed by a few months which is BS!!! At the time I had spoken to Jim and Steve in the past and Justin verified this in his computer system. I had around 9, 000 plus miles on it then and now a year later only have 11, 000 plus. THERE SHOULD BE NO REASON THE SAME PROBLEM I HAD THEN GOT WORSE NOW AND RESULTED IN 5 BOLTS COMING OFF AND ME NEARLY DYING! I refuse to bring it there seeing they will probably rip me off and charge me a massive amount of money unless I have prior authorization or someone come and see it where it sits? Unless I can receive some reassurance unlike I have received in the past with Harley and its poor representatives I am not towing it or bringing it there anymore!! On my 2005 Sportster they failed to tell me about a air filter replacement of which I had to hear from a third party and insisted they change and after much arguments they finally changed it!!! Very poor service at Oakdale NY Harley!!!

    When I called and spoke to a very rude and unprofessional “Cindy” she denied this was the case and became very defensive and rudely arrogant claiming I don’t know what I am talking about. This was why I advised her she didn’t know what she was talking about, then she decided to say I was being rude to her after she “clearly” initiated the rude and poor customer service towards me a good paying customer and military veteran who has been protecting her sorry self for 23 years!

    I then requested to speak to her Supervisor and she refused again wrongfully and violated my rights and privileges as a citizen and good paying Harley customer and owner of over 4 Harley’s as well as 23 year Combat Military Veteran! I have always promoted Harley Davidson and all I get is LIES, MISLEADING INFORMATION, and NONSENSE from all of its derelict representatives! She denied me nearly dying and crashing on my Harley was true etc….What a disgrace she is to put it lightly!!!

    Nevertheless, my cycle is not running with damaged internal parts perhaps, rear sprocket, hub etc.. I am requesting an INTELLIGENT Harley representative contact me without any delays and explain to me what professional corrective action will be taken to fix and repair this matter without any delays. If you fail to properly handle my complaint, I will be forced to contact every complaint agency on earth and take Harley Davidson Inc. to small claims court to compensate me for all repairs I have to made!

    Please forward this complaint to your Corporate officers and respond to me via my cell phone immediately xxx xxx xxxx on what action Harley will take to repair all these screw ups and rude personnel!?

  • Hu
      28th of Dec, 2008
    0 Votes

    Good luck with that, H-D DONT CARE

  • Wa
      23rd of Jun, 2009
    0 Votes

    to reduce the excessive heat switch to amsoil 20-50 motorcycle racing oil sythetic. pick up a jag oil cooler that attaches ahead of the oil filter and the cooler attaches to the down tube simple install do it your self.
    for more heat reduction replace the original air filter with one like a k&n high flow. and if the state you are in allows you to punch you mufflers out a bit then your temp will be down a lot

  • Ba
      24th of Nov, 2010
    0 Votes

    That's a Harley... don''t wear shorts when you ride it... You are sitting on the engine, what do you expect????

  • Ti
      2nd of Aug, 2016
    0 Votes

    my 2016 softtail deluxe gets so hot, I had to buy a heat deflector from Kuryaken. why should I pay for a design flaw of HD? Dealer just says Harley started this problem when they put bigger engines in the same frame.

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