Awful company. I paid in full $3750 by electronic check, 6 months ago for a carport. I have maintained contact and received nothing but excuses. No reduced cost, no refund, no product, no carport. I asked to speak with the manufacturer and was refused. The manufacturer, when they finally called, claimed I needed to pay them and the invoice contract they received from SaferWholesale was for the wrong product. I will never do business with this company ever again. I'm out $3750 and no carport.
Customer service Purchased trike bike from saferwholesale for $1200 .00 on 12/22/18 had to cancel this order on 1/14/19 due to bogus tracking numbers an lies about order being...
I purchased a Beemer sidecar in June 2018 from Saferwholesale. I was told the item was on backorder until August. The sidecar came in the in beginning of October from India.
These are my complaints:
1-Sidecar came in black, not OD green, which I paid extra for
2-Sidecar came with no extra tire, which I paid extra for
3-Sidecar came with no installation instructions
4-Missing sidecar cover
5-Came with slight paint damage
22 days later I have received no refund for the paint job, no instructions, no extra tire, and no sidecar cover.
I do not recommend purchasing from this company.
_____________________________________________________________________________ Activity Amount
Beemer Side Car Motorcycle Sidecar Kit - Fits All Models 2, 399.95
Make: Harley Davidson (Soft Tail)
Color Choice: OD Green 100.00
Add Extra Spoked Tire 100.00
Standard Parts Only Warranty 0.00
Standard Ground Shipping - ***Typically 2-4 Business Weeks 200.05
Due To Custom Fabrication and Assembly***
Reason of review: Not as described.
Monetary Loss: $350.
I requested a title for a purchased 300cc trike soon after I received the trike I requested a title about Dec. 20th I had heard noting so on January 19 I called to check on the...
Didn't expect it would happen to me too. I ordered an item (no matter what it was because my complaint is not about it). They said they would ship it very soon as they have a lot...
I bought an Electric Bicycle from them. Tried to make sure that everything is ok, contacted them several times knowing what shopping online it is. I needed to hear it from them to...
I purchased (financed) a golf cart May 16th and informed it would be 4-5 week back order. 1st thing I received the invoice over priced which they did fix, then my 4 weeks turned...
I absolutely loved their golf cart. I had bought it on around early this month and actually, I've loved this cart whenever I go to the golf course. I've taken it out 2-3 times already and every time, I haven't really experienced a single problem with it. I would advise others to get it as well because no one else could actually find a cheaper deal at it. That felt really nice and comfortable and considering its price of three grands, I don't think anything better would've actually been possible in there. It's really spacious and nice and comfortable, something we don't quite get to see very often, now do we?
This was a disaster area. Not only did the solar gate opener take about 6 weeks to arrive with the most uncaring, horrible lack-of-customer service I have ever experienced, but...
I have made an order and purchased two things from www.saferwholesale.com. My order was placed five months ago. They took my money very fast but I did not receive any...
Bought this thing a couple of months ago. Immediately had problem getting to talk to technical support regarding assembling it. Got a friend to help and figured it out.
Now throttle broke. I called and got a support guy who complained that they (saferWholesale) should not have sold me extended warranty because they don't sell it and have no parts. Asked what to do and he said he didn't know. I suggested sending me the throttle with the wires cut so I could splice it myself and that's what I had to do.
It's working now but company won't give me money back for extended warranty even though they can't supply parts or fix it if something else breaks.
Do yourself a favor and research before you buy things like this and whatever you do don't buy from SsaferWholsale, they are nothing but scam artist crooks.
And don't even pay attention to their responses here that they will take care of it. They're liars and are full of crapola.
I have made an order and when I received it one item was missing. Everything else was perfect and I was really happy about my purchase. But still there was one item missing so I...
When I made my order I contacted SaferWholesale customer service and asked for some delivery details. They promised to send me a notification message when I will be able to pick up my items and said that they'll deliver everything to the nearest UPS office.
When I received the message I went to the nearest terminal and UPS employee said that my package was at their second office which were almost 4 hours away! So I wasted my precious time an spend almost 8 hours just to pick up my order and get back home!
I'm very disappointed! Such a waste of time.
Ordered some items from SaferWholeSale website and things I received were great. I was very excited about my purchase and was very happy that there was nothing wrong with my items. But shipping was a complete nightmare! When I made my order they said that my stuff would be delivered to the nearest terminal. But in reality they delivered my order to the terminal which was located almost five hours from the place I live! I guess I wont be ordering from them again, I wasted too much time just to pick up my stuff.
Don't buy the rocketeer sidecar or trust these people. I was told I would receive my order in 4-6 weeks. I started calling at 5 1/2 weeks and was told over 20 different day...
Hello I bought Cypress (350w e-scooter 36v brushless scooter model number tpatv527 vin number l6ascjl7xea200247 make 2014 peace) last year, most of the parts were missing, no one...
I'm amazed these guys are still in business. This appears to be my only option to get satisfaction. We purchased two go-karts for our boys and got approximately one hour run...
While riding my grandsons go-cart in a turn the steering box failed locking the steering down and almost causing it to roll over. After getting vehicle stopped I noticed that the two bolts on the steering box, one was missing and the other had backed half-way out. I found the one that had came loose and had fallen on chassis and put it back in and tightened the loose one to no avail. This go-cart was only two weeks old, after several E-Mails to WARN Them of the IMMEDIATE Danger in which the consumer or a Child could be Injured or Killed and that since the cart was under warranty They have not responded. Ive asked them to send me the steering box and all Parts and Instructions that I would Fix and install myself since it is obvious that a Thread Locking Compound needed to be used to prevent this from happening again!
I'm having a problem with getting my scooter started to run, and myself called the manufacture parts department and they gave me a phone number to a machine sop in my area Mr...
Ordered a Tobago umbrella like we owned previously. Paid $370. Had issues with it being delivered, but not found. I had to track it down my self, after begging them to give me a...
I purchased two (2) ATD-80cc mini dirt bikes for my kids Christmas present in 2014. Both dirt bikes were complete pieces of crap! One arrived damaged while the other was missing...
I do not recommend this company at all. I have had problems from after I paid all the way to the end of received MSO information.
First 2 weeks into the order they say they don't have the one I paid for and they are shipping a different one. The I get a call from UPS saying they can't deliver because they can off-load. So I call the PM says he will work it out after 36 hours no return call. So I'm stuck going to get UTV 50 miles from my house. FYI this was supposed to expedited shipping to my door and off-loaded. When I see the box at ups low and behold the unit is not assembled. I had no idea I had to assemble. So then I get it assembled and learn I don't have paperwork to license it. Call them again with this issue and they say they took care of it and I should be receiving it. Well It's been 2 weeks from day they said they mailed it and still haven't received it. Called again and said they would have to call manufacturer and have another sent to them and then they send to me.
So long story short - I don't recommend this company. Very unpleasant to work with. I spent $7775 on my purchase you'd think they would at least do what they say. After the fact I started doing research and found they have law suits and major complaints all over the country.
Do yourself a favor and don't buy from them!!!
I WON"T BUY FROM THEM EVER AGAIN.
Orderd and paid for Patio set...salesman said 6 weeks delivery, after 6 weeks emailed and said they don't have that model but could get us the same model just slightly...
I paid for a 150CC trike in full with a check on 12/09/14. The sales rep said I probably would not get it by Christmas, but I should be able to have it within a week after. Three...
I Bought a golf cart for my 80 yr. old Mother-in-law from this company, The only thing they did fast was to take my money. Very slow to ship. Delivered by UPS damaged, paid for...
same story as the rest of these people. Been dealing with them 3 months now spent 2500 dollars tried to bargain with them when they said the scooter i bought was out of stock 2.5...
Ordered golf cart. This was supposed to be a 2011 however when I received it there was no serial number tag, it had been removed, also the tag in the motor was blacked out. Wa...
Here's a timeline of the events that took place... Dec.20th - Ordered product through Scott (Manager) double checked with him the product I ordered was available for...
I purchased two(2) motor scooters. They were three months in coming after several excuses for the long wait. However they charged my credit card immediately so I had little recourse through the credit card company.Unit 1 was as it should be except I cannot get the promised manuals, schematics and parts list promised but never received. Unit 2 was not the unit I ordered, was damaged, had no certificate of origin so a title could be gotten (although the $19.95 fee was paid) and none of the requested manuals. The unit comes with a very small and woefully insufficient "owners manual". Repeated appeals to the Co. over the last few months have not even gotten me an answer to e-mails or messages left. The two people I did talk to made promises but I have received nothing.
If you had a minus 10 start I would have rated these bums. From my first purchase I have been lied to first I was told my purchase would ship in 5 days from my purchase. When it did not arrive I called as was directed to the fine print portion of the terms of agreement. I was told that day and 2 more time that a tracking number would be sent to me in 7 to 9 business days. Guess what today is day 9 and the story has changed now a tracking number will be sent in 7 to 11 days which I'm sure is another lie. Safer wholesale is the biggest bunch of scammers and liars I have ever dealt with.I have filed a complaint with the Post Office and I encourage anyone else who has problems with this company to do so also..Even if the Post Office does not find in my favor the investigation for Safer Wholesale will be costly and the more complaints filed the more likely the Post Office will shut them down.
BEWARE OF THE TERMS AND CONDITIONS from Saferwholesale.com and Great Sports, Inc.
Like many people who purchase online you see the front page and a reasonable person would think the cancellation policy (like a hotel stay) maybe is free if made within 24 hours or a week. This so-called company will charge you 30 percent if you decide to cancel 1 second after the purchase. They also say they do not include add-ons but they do. This is a bad business practice. I can see a 1 percent fee just for the process but 30 percent of a purchase is just bad business. They make it so you are stuck with the item eventhough you immediately cancelled it.
I wish I had read about this company before purchasing anything. I also wish I had seen the terms and conditions. Please, please, please Let people know not to buy from this company. We all make mistakes but punising a person 30 percent is not right.
A real scam. If I was not a deligent persistant person I would never have recieved what I ordered. They sold me a sauna that was on price including shipping and tax. Then after charging my account they called and said they could not ship it tp me because they would lose money? Not kidding. I said refund my money and they told me I would have to go to customer service. Then they called me and tried to negociate a delivery charge. I called the department of State got the Illinois Consumer affarirs made a formal complaint and called back with my complaint number and they lowered the delivery fee if I would recind my complaint?
They are complete rip-offs and are in Joliet Ill. I can only hope that the department of consumer affairs follow up.
I purchased a Facial steamer with Magnifying Lamp on April 2012 after several weeks they send me a Magnifying lamp and told me that's what you ordered, after several e-mails and proof that this is wrong item, I found out they do not have my item any more in warehouse and they are not willing to give me my money back even though that I returned the item back to warehouse and paid the shipping from my pocket too. This company really is a highway robbery.
Does anyone know the dealer number for saferwholesale / greater sports inc.?? I have a scooter from them and cannot register it because no dealer number on certificate of origin. The company wants me to mail it back to them. I have seen nothing but bad reviews from them and DO NOT want to mail them my certificate of origin and chance never getting it back. With no certificate of origin the bike is useless. But cannot do anything with certificate without dealer number! This had been a real eye opener! Thanks for any help you can provide!
11/2/2011 I purchased a 700 watt megashark wind turbine for $799.00+ shipping from saferwholesale.com, first wind of 35 MPH the bridge rectifier burned out. I notified Saferwholesaale and received a lot of lip service. I purchased a new rectifier, installed it and next wind event, the turbine itself burned out. They asked for pictures and details which I submitted and now it's 6/25/2012 No help from Saferwholesale.com. What a rip off.
Called on phone to order a Trace 3024e inverter. Craig/salesperson said no problem and took the order. Within 2 hours I visit the web page and determine they do not, sell Trace products. Twice I am on hold for over 10 minutes each time and I give up and email my cancellation of the order. I get a call the next day from "sales manager" who is rude and very aggressive. I explain the problem and he tells me I will have to pay 30%. I explain his company did not sale what I ordered and I would not pay and had called visa and backed up the charges. He kept asking if I had visited the web site and I explained the order was by phone 4 times. Finally he agreed to refund 100%. As I think back over this there must be some hook that if you visit the web site they get 30%.
Why would any business treat a customer this way. They will be in chapter 7 soon.
I am 49 years old and have been an avid buyer on the internet for 20 years. This is the absolute worst buying experience I have ever had. I foolishly ordered a hot tub from whoever runs this site. I also foolishly gave them an electronic check. Then I received a phone call informing me that there was an $869 shipping charge, which was much different than the $40 charge for residential delivery that was posted on the listing. I said "no way jose". Then they lowered the amount due. Eventually they lowered the amount to zero, but I still said: "Cancel my order". This was 5 minutes after placing it, but the response I got was: "You must submit your request in writing. This is a custom hot tub, blahh, blahh, blahh". I submitted my request in writing, but low and behold, they charged the full amount against my bank account the next day. The electronic debit that they submitted did not use the check number I gave them and they changed the collection name. Therefore they got by both: (1) my effort to stop the check and (2) the fact that I had drained the account. For some reason, my bank clears electronic debits regardless of available funds- even though it does not clear checks. So now, I am investigating the legality of their actions. If you look this company up at the Better Business Bureau you will see that they get an "F" rating. They have never resolved a complaint. The company does business under many identities. So you don't know exactly what name will appear on your bank card or e-check. Assuming that I don't get my money back, I assume I will receive something that loosely resembles an 8 person hot tub. But god forbid anything is wrong with it (a condition I consider likely) because Safer Wholesale's policy is that they are not responsible for "any defect". According to their policy, if you sign for delivery, than any defect is yours. So when my hot tub comes in a box, I can either: (a) accept whatever junk is in it or (b) try to get the freight guy to wait 7 hours while I take the hot tub out of the box, inspect it thoroughly, fill it with water and see if it actually works. I doubt that he will accommodate my request. If it doesn't work, SaferWholesale.com will say: "but you signed".
BEWARE!!! DO NOT BE FOOLED BY THEIR NAME!!! First the price that you will see in their website, will be much more of what they will actually charged you in your account. They...