My Harbor Breeze ceiling fan remote control quit working. Upon testing the battery it only read 9.2VDC when it was supposed to be 12 volts. I purchased a new battery, operated the reset button but the remote still won't work. I have tried numerous sites on the internet to contact Harbor Breeze for troubleshooting tips but it appears there is no way to get any. One site that claims to be Harbor Breeze only says to call a number (which I will do when they open during normal business hours). All the information concerning Harbor Breeze is convoluted or not available.