We have purchased such a fan, with remote, and it is working fine; so far. It is worrisome that if it quits, our only recourse may be to throw it away. However, we would certainly bother Home Depot for a year with faxes, emails, letters, complaints to the BBB and to the States Attorney General, etc. I'd get my satisfaction by costing them many 100's of dollars worth of labor.
It is a fact that most manufactures will no longer honor their warranties, or even allow a customer to contact them for any reason. The chain stores are beginning to do the same.
If people would quit shopping at Home Depot, Lowes, Walmart (Chinamart), etc., and instead buy from their locally owned stores; most of these problems would go away. The locals that are still in business will take care of their customers.
By shopping at the large chain stores, no matter how they treat us, we are encouraging their crass behavior.