I never complain about transportation services but when i bought a non refundable ticket a week ahead, i did not know that a few days later i would not need it. I believe that if you purchase at least a week ahead of departure time that you should be given a chance at refund.See the Top 10 Worst Complaints in Killeen, TX You may have nothing planned all week until something just pops up that makes you not be able to take the bus. It makes no sense not to refund tickets you buy ahead of time vause you NEVER know what might happen or pop up to make you cancel. I official dont like greyhound anymore because of this. There policies are stupid when it comes to refunds. I wish people qould fight for the refunds of tickets bought ahead of times. I know im not the only person that has stuff come up out of no where.

Dec 15, 2014

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