Green Dot Prepaid Visa / failure to release my money

United States

I purchased a Green Dot cash reload card in the amount of $300 and a Green Dot prepaid card and then opened an account on the web and then loaded my prepaid card with the cash reload card. I then made one purchase on the web for phone time for my cell and within hours after doing so they blocked my account. I called and they said my account was blocked for the reason of unusual activity and i needed to send them my ID documents by Fax. I have sent them Faxes and emails with my documents and they continue to deny ever receiving them. This company is running a scam against the unsuspecting public and I warn everyone not
to ever get involved with this company. My remaining balance of $288 is still blocked from me.

Aug 29, 2014

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