Glocellfree cruise with msc by having a confirmed contract in place with glocell

- Confirmed and approved cell phone contract in place
- Completed all required documents and sent to Glocell / LTC rewards in time.
- Glocell / TLC acknowledges receipt of all documents.
- Glocell fails to respond to emails (5 emails)
- Glocell fails to respond to telephone call ( over 50 calls)

Is this the correct way to manage customers?
Glocell Management, Please resolve this messy : "FREE CRUISE" failing in which, you will hear the other side of MSC once my complaint reaches them.

Jan 26, 2017

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