Globe Telecomhome internet connection

Review updated:

Hello Good day. I would like to ask about our home internet connection status. Because we shift our house from makati to taguig. Its 3 weeks ago since the day we transfer. Until now we keep calling the customer service if they can fix it asap coz we are using the internet for a business purpose. They keep saying that technician will visit our place but until now we are waiting. Please, I humbly request to fix our internet As soon as possible. Our account number is [protected] under the name of Erwin Esguerra. Thank you

May 19, 2017
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  • Ma
      Jun 08, 2017

    I have had the same issue with their relocation. It's been almost a month since we relocated that I decided to disconnect my service because they said that even though the new address is serviceable, there were no ports available. Every time I called it would be "30 days waiting time". It doesnt even get updated! But when we requested for a NEW connection with them for the same plan, it was done within 24 hours. Now they want me to pay the termination fees for the previous account!! ha! goodluck with that! Im waiting on DTI's reply to my complaint against them.

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