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Gic/acai Berry Supreme / Phone numbers don't work; keep charging account

1 134 NW 16th Street Suite 1Boca Raton, FL, United States Review updated:
Contact information:
Phone: 866-938-4832

My wife orded a sample of Acai Berry online for $9.95 shipping. They said it would be here 9/28 - we got it 10/5. She tried calling to cancel future orders but can not get through. They charged our account $88.62 on 10/15, $78.84 on 10/20 and another $172 on 10/27!! When we call the numbers there is either no answer, the call goes dead, the number is busy or one time we got a recording that said they were closed... Each charge to our account is accompanied by a different phone number and these are all different from number on packing slip -

- number on packing slip - [protected]
- first charge for sample - [protected]
- 2nd charge - [protected]
- 3rd charge - [protected]
- 4th charge - doesn't post until tomorrow so who knows what number we will see this time!

SHUT THESE GUYS DOWN!

Do
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Comments

  • Fo
      28th of Oct, 2008
    0 Votes

    I was fooled too!!! In the small print below, this is what it says on the website.

    I understand that by ordering Acai Berry Power 500, I am agreeing to receive Acai Berry Power 500 for a free 14-day trial period (days of availability for actual usage could be less depending on shipping time) beginning on date of order. $1.00 (non-refundable) for S&P. I understand that unless I cancel by calling 877-350-8480 within this 14-day period, beginning on the 15th day my credit card will automatically be charged $89.31 (Free Shipping) for a 31 day supply of Acai Berry Power 500 to be shipped at that time to my door. Thereafter, until and unless I cancel, my credit card will automatically be charged an additional $89.31 every 31 days for a new supply of Acai Berry Power 500. I understand that I may cancel any future shipments Monday through Friday by calling 877-350-8480. Our hours of operation are from 8am to 5pm MST.Unless I uncheck the box above(if available), I would also like to take advantage of the the 21 day bonus trial to PriceLimbo for eight dollars & fifty one cents a month thereafter, should I choose not to call and cancel Price Limbo. I agree to the (7) day bonus trial to Fit Factory for ($29.95) each month thereafter, should I choose not to cancel. For questions or to cancel, please call our Customer Support team at 1-866-407-1022 M-F, 9am-9pm, EST.I understand that this consumer transaction involves a negative option and that I may be liable for payment of future goods and services, under the terms of this agreement, if I fail to notify the supplier not to supply the goods or services described.

  • Be
      29th of Oct, 2008
    0 Votes

    I wasn't fooled, I saw and read the small print.. I was supposed to receive my order on the 23rd (its the 29th) I got suspicious, so I called and waited on hold for 20 minutes ( I TOO got the "hang ups" beforehand, but I kept trying. ) I got the runaround.. them telling me that it was going to be shipped TODAY and did I still want it, etc. I told them I didn't and the person said they cancelled my order. I asked for a confirmation number.. she put me on hold for a few more minutes and came back and said she sent it to my email. As I asked the her for more information, she didnt want to give it to me and ended up hangin up on me.
    I STILL haven't received the email. Everyone should go to the Better Business Bureau.. you can complain online and file a report about this company! I know I am!...

  • Ro
      29th of Oct, 2008
    0 Votes

    YEP. I went to pay my CC bill an saw the next bill for $88.62 so I called my credit card people first. Then that company an like the others here, n o answer. So I had my ccard company cancel my card an issue me another number. Just so they don't do mulitle orders on me. I even thought I was doing good when one of the websites said "Official" site an another one that looked just like it DIDN"T say official so I thought THAT one was a scam site.

  • Ro
      6th of Nov, 2008
    0 Votes

    CALL YOUR CREDIT CARD COMPANIES OR BANK AND CANCEL THE CARD. TELL THEM THE TRANACTIONS ARE NOT AUTHORIZED. REPORT YOUR CARD LOST OR STOLEN AND GET A NEW ONE. NOT ONLY WILL THIS STOP THESE JERKS BUT YOU WILL PROBABLY ALSO BE ABLE TO GET A GOOD AMOUNT OF YOUR MONEY BACK. BE NICE, PATIENT AND COURTEOUS. THE CREDIT COMPANY OR BANK WANTS YOU TO BE HAPPY, NOT THESE SCAM ARTISTS. GOOD LUCK!!!

  • Ja
      12th of Nov, 2008
    0 Votes

    I am experiencing same problems in getting thru to the company. I made a complaint on Better Business Bureau. I urge everyone else to do the same. Let's get the ball rolling in the right direction in shutting this company down and stopping all the scamming.

  • An
      12th of Nov, 2008
    0 Votes

    I too have been identically scammed by them. I ordered a sample of Acai Berry online for $5.95 shipping. I didn't read the fine print until today about cancelling after they had charged my account $88.62 for the Acai and $78.84 for the Total Cleanse. When I call the numbers there is no answer and then the call just goes dead. I have gone to my bank to have all future charges blocked and a fraud notice issued. Good luck to us all in stopping these crooks.

  • Ka
      13th of Nov, 2008
    0 Votes

    CONTACT THE DISTRIBUTOR!!! South Florida Nutrition, LLC has a LiveChat option on their website. They were extremely helpful, and my order was cancelled within minutes, with email confirmation.

  • Ki
      18th of Nov, 2008
    0 Votes

    apparently we've all been fooled by this stupid advertisement! i feel so silly to think that this stuff would work because Oprah lost weight that way. how narrow minded we can be all because a "star" says so...shame shame

    well i had to call my bank & cancel my debit card in order to stop any future transactions from occuring. it was a sure way that these scammers won't get anymore of my money!

    good luck to you all...and pray that these companies are shut down =^)

  • Da
      18th of Nov, 2008
    0 Votes

    OMG! I cannot believe these people can get away with this. After reading the fine print on how to cancel my automatic re-order, I tried calling the customer service number which had a recording that stated the number was not assigned. I then did a little digging on the internet and found all of these blogs about how others had an impossible time getting ahold of these people to cancel. I finally gave up and just cancelled my bank card that I charged it to. I was lucky I put it on a card that I did not use much and would not put my life on hold not having for a little while. Take my advice, Cancel your card before you get charged the outrageous charges by this company.

  • Rd
      24th of Nov, 2008
    0 Votes

    I to woke up to find that my credit card was charged $88.62. I ordered thinking it was only $9.95. My order was much later than the date that was given. The telephone number that was given was unassigned. I am disputing the charge and will be cancelling my debit card. Boy was I deceived. Never again and I will be reporting them to the BBB. When and if I receive additional products, it will be returned to them or I will refuse the shipment.

  • Ma
      28th of Nov, 2008
    0 Votes

    I need help!!! I'm having the same problem where can I send my complaint that it will count..

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