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GiantEagle / keep taking gas credit away before the time limit

1 east main St.Ravenna, OH, United States Review updated:
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When I have gone to use my 20 cents or 30 cents off at the pumps for gas, it comes up no points. I know it only is good for 90 days, I bought some gift cards 2 weeks ago that brought my amount off gas to 30 cents a gallon. If the amount that was on the card before the 2weeks ago made it go past the 90 days (which I don't think it was) they should still leave the amount from the purchases of the past 2 weeks. This is the third and last time they will do this to me! I will buy my gift cards and other items from other stores in the area. And there are plenty of gas stations around that are less expensive.

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Comments

  • St
      31st of Jul, 2008
    0 Votes

    I understand how you feel about your gas points disappearing. This was most likely a computer error. No system is perfect. Visit the customer service desk at your Giant Eagle and they can get it taken care of for you. Giant Eagle is very committed to its customers and in my experience have always been willing to help me with any issue.

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