General Motors / joe basil dealership buffalo, ny

Depew, NY, United States

Went to discuss a purchase of a new vehicle since my lease was coming to an end. Spoke to the same Salesman I had for my 2015 Equinox and at the end of the day I got the deal I wanted. This was on a Thursday. He told me that it was coming from another dealership and should be there by Saturday. It is now almost 2 weeks and still Im not able to get this car. It didn't get to Buffalo from Michigan for 7 days (takes 4 hrs to drive) Then it came wo a front license plate bracket. Which they told me they had to order bc they cant remove it from another car in their lot. Then they say that it didn't come with paper work needed to register the car and they had 2 calls out. This is the era of everything digital.. Fax it over or email it.. So still do not have my car.. So disappointed in this dealership and I will not recommend or ever go there to purchase another car. If not ready today I will go somewhere else. Amateurs apparently..

Oct 17, 2017

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