Forever 21 / tagless item

Sent an item with only one out of two tags attached. I noted this upon opening the package. Now they are saying I can't return it unless I pay to ship it back since it doesn't have both tags. After multiple calls/emails to reps I have had no response other than "we have to have all tags attached in order to return an item."

They are a seriously incompetent company.

Mar 14, 2017

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