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Ford Credit / couldn't pay off loan

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My last ford never will i be suckered again - - i bought a ford f 150 and took the loan out with ford motor credit at 11% which was required to get $500. 00 discounted off the price. The loan person at the dealer told me to just refinance after a month. Looking at my options and having saved some money i decided to pay off the loan. The first payment stub came and i called to see what the payoff would be and decided to pay it off with the check by phone option which would cost an additional $5. 00. When i called to make the payment on the payoff date i was told the payment would not post till the next day and i would be billed for the balance then i was told they could not take the check by phone payment because it was over $5, 000. 00. Nowhere in any of the payment options that came with the payment stub was this information. I sent the check certified mail receipt so i know the had the check at 7:00am and now the tell me they did not get it till the next day. The additional $11. 00 is not going to break me but i'll be dam if i'm going to pay intrest on something i tried to pay and was told by ford i could not!!!


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N  9th of Nov, 2008 by 
Agree Disagree 0 Votes
these people are trying after a disabled lady that doesnt work
N  4th of Apr, 2011 by 
Agree Disagree 0 Votes
all i want to know is wat is my pay-off----it should be able to access on line-why not?????----how can i sell my truck with out up to date info???/

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Ford Motor Company Logo Ford Motor Company
Customer Service
P.O. Box 6248
United States - 48126
+1 800 392 3673
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