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Force Factor / Unauthorized Charge on my debit card.

1 Foley, AL, United States

I paid shipping and handling of $4.99 for a sample of Force Factor after I completed a survey on PandaResearch.com. Then this past Monday [protected] I found an unauthorized charge of $74.98 in my checking account from Force Factor, needless to say I was both shocked and mad. I called my bank and they said that I needed to call company that makes Force Factor which I did. The first two people I talked to hung up on me, the third time I called that lady said the they would only refund me 60 % of the total they charged and that I must send back the empty bottle that they were sending me before the balance would be credited back to me. I had ordered this sample for my son, since I am elderly and live on a fixed income and don't need this product. Now I have been charged over $70.00 in over draft fees by my bank which I can't pay and did not get my full refund back from Force Factor. As far as I am concerned Force Factor which is in Texas is a fraudulent company and steals money from people by charging their cards without being authorized. V. Smith

Va
Oct 8, 2015

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