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Fitness First Hong Kong / Expensive and get more expensive

United States
5
Stupid policy and non-flexible service for customer. Never want join again.

Don't let me cancel my membership!!!

My membership start at 12/1/07 and I was injure on 11/30/07 late night and when see doctor on 12/1/07.

I gave the doctor letter saying I twist my knee so I want to cancel. My membership just start one day and saying I cannot cancel by your staff.
Ok, I then want to freeze my account, then staff said can only freeze by next month.

I just join for a 4month plan and cannot do gym for 1mth. Not yet start already need pay HK$6xx + the admin fee which not cheap HK$450.

Playing for 3months cost me HK$1k... what a money sucking company! Very very disappointed joining fitness, never will join or recommend any one join your company again!!
Br
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Fitness First Logo Fitness First
Customer Service
Overall Satisfaction Rating

48 Reviews
58 Fleets Lane, Poole, Dorset
United Kingdom - BH153BT
+603 6204 9300
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