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Fitness 19 Customer Care Service

Fitness 19

160 Market Place
San Ramon
United States - 94583

Customer Support Phone Numbers

+1 925 327 1919 234 46
+1 925 935 1132 28 15
+1 650 578 1119 19 12
+1 925 935 1137 0 5
+1 925 327 1917 0 6
+1 510 657 1919 3 4

Fitness 19 Complaints & Reviews

Fitness 19 / Fitness 19 Grayson hwy,ga ,30046

sevil shlimak on Oct 18, 2017
I spoke with someone on the phone to cancell my membership because of my shoulder and arm pain.I been told to email letter of cancellation and been PROVIDED WITH EMAIL ADRESS. Unfortunate don t remember person name.Next morning I am calling to confirm and spoke with Bentz who is a robot...

Fitness 19 / customer service

Christopher Castro on Oct 9, 2017
I paid for full membership and benefits but it seems to always be a problem with one employee named Kenny at the Gardena location. I come with my friend at 9:30 pm and this employee always questions me and on my membership and says we need to come together and all this nonsense I was not...

Fitness 19 / the vacuuming and mopping

Dauenhauer on Sep 4, 2017
Every time I work out, which is a few times a week, they are vaccumming or mopping right around me. The vaccume throws so much dust around. I am highly allergic to dust, I work out hard, so I am breathing hard, when this vaccume comes around me I have to leave as I get asthma and my eye...

Fitness 19 / service

GHOST Jones on Aug 31, 2017
It was 11:10 the gym closes at 11 the employees there usually let's us work out a little bit after hours. I was finishing up my workout and the employee that was working that night turned off the lights. I asked him if I can use the scale and he said to me "get the [censor] out"...

Fitness 19 / cancellation/ reimbursements

Tamarahc on Aug 15, 2017
I signed on over a year ago, had not used my membership in months then got hit with the membership fee + other fee that overdrafted my bank account over $100. I went into the gym to cancel my membership and the man that helped me was very rude to me and my friend that was with me. Telling...

Fitness 19 / fitness class instructor

Coryfuse on Jul 23, 2017
I come to you to avoid a major future issue and or issues. Including legal, non-legal, and or discriminating. Everytime I go to your gym(Fitness 19 Buena Park) different classes are active, but only one instructor raises her volume of her music and leaves the doors open. I have to avoid...

Fitness 19 / sauna

sarahtp23 on Jul 22, 2017
Fitness 19 in oceanside ca. Joined for new sauna. Yesterday they said contractor was fixing it...same problem today. It heats up and turns off! Basically you start to sweat and then your sauna session is over. About to quit. Two of my kids use their daycare and i pay my membership fee a...

Fitness 19 / fitness 19, 10624 s eastern ave, henderson, nv 89052

Cat Hodg on Jul 15, 2017
This gym provides an affordable way to exercise. A few of my friends and myself have come in after work. However, every time we go in it in we are discouraged by the dull negative atmosphere. The news is playing on every screen and if it isn't the news then there is some serial killer...

Fitness 19 / unauthorized charges

jfbiv on Jul 15, 2017
Me and my girlfriend started an account with Fitness 19 due to a promotion, which turned out to be false. After using Fitness 19 for a couple of months, me and my girlfriend were going to cancel our account due to being busy and not having time to go. We were told that we should just have...

Fitness 19 / bad service

christina Reynolds on Jul 10, 2017
I am member and signed up through the Covina location about 8 years ago. My key card number is 200000017706. When I signed up, the contract stated that I was a multi-club member. I have worked out at the buena park and long beach locations and never had an issue. I went with my friend to...

Fitness 19 / gym

Kimp1962 on Jun 27, 2017
Be careful with this company. They have unfair billing practices and they're sneaky. I put my boyfriend on my account. Around feb/mar of 2017 I told them in person that we were moving and to close my account. He said I would not receive an April bill because I gave them plenty of notice...

Fitness 19 Bellflower / "contract", deceptive supervisor, overall deceitful business

Spacegoat on May 28, 2017
Fitness 19 had a booth at the college I was attending. I signed up for membership at fitness 19 in February 2017. The first month was free then they would start taking 19.95 out of my bank account in April. On March 16th a 19.95 transaction to fitness 19 was taken out of my bank. Another...

Fitness 19 / only one pair of 7 1/2 pound dumbbells.

Lolly Kissell Janoski on May 23, 2017
Hello, I have asked management at Fitness 19 Corona on 6th St. four times in the last year and a half to order another set of 7 1/2 pound weights. I come three times a week and rarely is the one set they have available. I come at times during the day when it is the LEAST crowded because I am...

Fitness 19 / billing

Helen Schmidt on May 19, 2017
I've been a member of this club for over 8 yrs. I am a Kaiser Permanente Sr Advantage insurance member, and I was informed by them that I could become a "Silver and Fit" member, which is FREE for me, and paid thru my insurance. Over 2 months ago, I tried to change my membership. NO HELP from...

Fitness 19 / membership

Khodge on May 17, 2017
I went into my local Fitness 19 wanting to try out the gym with my sister who is a member. I did not know of the free trial they offer so i asked how to become a member. The employee spoke with me about their prices and child care provided or members while they work out. I thought it was a...

Fitness 19 / gym closed, still being charged

Luke Gronert on May 16, 2017
The Fremont, CA Fitness 19 closed and I am still being charged monthly plus an annual $29 dollar fee. I called the Hayward, CA gym and they said to email fremontclosure@fitness19.com. I emailed about a week ago and have yet to receive a response. The memberships were switched from fitne...

Fitness 19 / tv volume on in area plus music on overhead speakers-inconsistent experience!

kdoe on May 5, 2017
I recently joined Fitness19 I have been coming in toward out every day (except Sunday) to exercise It is the first time I have been exercising in years. I have been feeling great. However, Wednesday night I went to exercise and the volume for the Cavs game was on very loud. It felt like a...

Fitness 19 / Overcharged

Klaus Preiss on May 5, 2017
I've discovered that I'm being charged twice monthly and have proof attached. As of today, I want to cancel my membership. I request to have the extra amount of $30 reimbursed immediately. My contact info is: Klaus Preiss 678-365-7171 klauspreiss@yahoo.com If I still get charged and thi...

Fitness 19 / membership

migelini1 on May 4, 2017
To whom it may concern, I had cancelled my membership back in november after getting hurt in Tough Mudder in october. I had visited and in January called about my memebership being active still. I thought all was resolved and yet I'm still getting charged. Michael Maurin 253-677-8293 PS- I...

Fitness 19 / daycare

Mr_Grecu on May 3, 2017
The fitness 19 daycare in Oxnard off of rose, we pay 20 bucks a month for daycare and we are always being disrupted from our workout. Our kids are well behaved but so bored there! They have dirty old broken toys in the daycare. The kids don't want to even touch them. You guys need to fix...

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