Fitness 19 reviews & complaints

It was a trainer working and he came and talk to us while he saw what that guy approached me, there are cameras at the gym so the gym team can go back and see what happen yesterday and who started this situation the is very uncomfortable to my person — I lost the peace I did have while I'm training just because an individual with mental problem and drug abused issues? I need to do it now, in this case is racists and mental problems involve for part of. This unhappy person today I'm going to go to the gym and talk to the manager about this matter.

1) Was a member of gym location for over a decade and at least three owners
2) Over the course of the membership BOA changed my card number on several occasions
3) Under previous management I would change my card number at my next visit (I went almost every weekday) and all was well.
4) Once fitness 19 took over was told to call a 800 number to correct.
5) 800 number was a automated time waster. After much effort got a human and instructed to enter account on website.
6) Website would not allow credit card number only bank and routing number. No way I would ever agree to this.
7) After attempting to get this solved with the automated time waster I gave up and assumed my membership was cancelled.
8) would not take my card number, would not help me at all, My contract was with at least two owners ago, I never signed any agreement with fitness 19 or ABC financial. My card even says body exchange. I never even got a fitness 19 card
9) Called ABC financial and attempted to explain and was called a liar.

My original contract with Fitness 19 (Sunnyvale, CA) was for the full monthly charge, and not for the the $2/month discount + a yearly charge. After a couple years, they started erroneously charging my credit card with a yearly charge. I pointed out the error and had my bank deny the charge. Over the next couple years, I continued to experience faulty billing practices. I visited in person to complain with the manager, who told me that they weren't responsible because they'd lost their branch accountant, and had to rely on another branch to do their billing.

Even though I canceled my membership in person, at the branch, they continued billing me the yearly charge. During COVID-19, the branch was closed down, but continued billing me. Now, I'm told that I cannot cancel my membership online without paying the back charges that I've been incorrectly billed. I've written emails and made phone calls, but the customer service has been completely lacking.

This particular branch has been closed and the accounts transferred to UFC Fitness. Now they are trying to collect on back charges that never were legitimately incurred.

I received a bill for $249.00 from an attorneys office . I have never had a membership with fitness 19. I would like this reversed. I have never been charge nor do I know where this fitness 19 is. My Name is Jenifer Rallo
the paperwork state account # 1835512. I am not sure what to do here. I have a crunch fitness that i have been going to i have never been to a fitness 19
Jenifer Rallo
[protected]
[protected]@gmail.com

I have been a member of fitness 19 since 3-15-19. I went to cancel my membership as I am moving out of CA and there ar no gym's in my area. I was told first that i had to wait until my contracted tme was up, so I did. I called to cancel 3-6-2020 and am now told I would still need to pay $62.98 to get out of the contract. { $22.99 for 3-15-20 dues and $39.99 for annual fee} I dont get it and want my money back.