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FIA Card Services



Complaint Rating:  100 % with 8 votes
100% 8
Contact information:
Bank of America/FIA Card Services
21 Schoodic Drive
Belfast, Maine
United States
Phone: 1-800-322-1846
I have been trying for 4 months to get Bank of America /FIA Card Services to quit sending letters and statements requesting payment on two credit card accounts. These accounts are in my son's name. I have tried to get them to stop the harassment for payment on these accounts. They have been informed since December 2008 that my son was sentenced to prison for 10 years and would not be making payments. Somehow they changed his billing address to my address (I did not call to make this change and neither did my son). The US Post Office was the only place a change of address was made so his mail could come here. I don't know how they got my address. Today, after a Fedx letter was delivered to my address, I called again (4/23/09) to asked that my address be taken off their records. A supervisor kept me on the phone for five minutes trying to threaten what would happen if I or someone else did not make financial arrangements to pay on this account. He kept on with the guilt trip that a parent should take on the financial responsibility of a child (in this case a 45 year old adult). I kept asking him to honor my request to remove my address. This supervisor just kept on and on until I finally just had to hang up. Maureen Burd Agent-in-Fact for Robert Burd
Complaint comments Comments (0) Complaint country United States Complaint category Credit Cards

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