I purchased an airline ticket online through Expedia.com. The airline made several changes to flights that I could not accomodate so Expedia told me that I could get a refund for the ticket. I made my original call to request the refund on August 4, 2008 and at that time I was told it would take a "Billing cycle or two to receive the refund.
After more than a month I contacted Expedia since I had not received the refund. At that time I was told it wuld take two to three billing cycles to receive the refund. As of today, October 30, 2008 I still have not received the refund. I called today and was told it would be three to four billing cycles to receive the refund.
This is completely unacceptable to take three or more months to receive an electronic refund. I discourage everyone from using Expedia.com to purchase tickets.