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Eureka Forbes Water Purifier (Aqua Gaurd RO) / Poor service!

1 India

I bought Eureka Forbes Aqua Gaurd Water purifier RO last year in sept. end then onwards i realized my big mistake . These sales people make big promises of services and schemes but when the time comes for service i have to make calls and i have to remember the next due date of service and don't even get positive response like when that service person will come. I was not very clear about that insurance scheme which that sales person was saying as i had an emergency at that time to install that purifier but now i have called them several times to get to know about that scheme they are avoiding it. Now I don't know what exactly was it all about ? .. as far as i know this RO machine needs proper service at their service center and now what to do i am in dark.

These people should take at least some responsibility of the products they sell or their should be some prompt customer care service rather than do such cheating in just to bluff customers and run off by selling. I wonder how such reputed company is running by cheating their customers.

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