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Enterprise Rental at Mercedes Dealer in Fresno / stolen items

CA, United States Review updated:
I took my car to the mercedes dealers in fresno to have my car serviced on monday the 10th of december 2007. That weekend I had gone christmas shopping for my nieces and nephews I had the bag in my car since I was leaving my car there I took my bag rented a car from enterprise that sits inside the mercedes dealer and placed my bag in the trunk. I then went to work forgot about the bag took the care back to mercedes because mine was ready and I forgot the bag. As soon as I remembered I called them a couple hours later and now there all just telling me "we did not see anything" in other words im out my gifts about a $200.00 value. If you cant trust them with $200.00 worth of xmas gifts at the mercedes dealers how can we trust them with our cars with thousand of dollars. I am very very mad and also sad at the fact that my family is not going to have xmas gifts. Thanks alot enterprise and mercedes in fresno


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  12th of Dec, 2007
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This sould be covered under your car insurance - submit a claim against them - or if you have receipts - take them to small claims court.

But man, if you can afford a Mercedes, then $200 is not what you should be spending on Christmas presents for your family...

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Enterprise Holdings Logo Enterprise Holdings
Customer Service
Overall Satisfaction Rating

348 Reviews
600 Corporate Park Drive
Saint Louis
United States - 63105
+1 855 266 9289
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