[Resolved] eDreams / dishonesty, bad attitude
I was ordering an online flight by this company- Edreams
After I gave them online my credit card No including the 3 digits, I got an answer that I have to transfer
them money too
I called them and the guy told me that without any reson my Visa card was not accepted
I find it impossible to send them money after they misslead me by asking my credit card deatails, and then
without any reson ask for money transfer as well.
It smells very bad
I sent them a mail asking them to confirm a cancelatio of the deal
Now i have to call my credit card company and let them know not to accept this payment if they will try to
But above all the idea that I gave my credit card deatails to this people is somthing that makes me to fell bad
Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.
eDreams Customer Care's Response, May 27, 2018
I can see that you've already contacted our department through a different channel and have already managed your case.
If you have any further queries, please feel free to contact us and we'll be happy to assist.
Christos - Customer care.
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