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EasyJet / scam

United Kingdom
5
I checked in at 5pm on 29th Aug for flight 8545 and asked at desk if I could get on the earlier 8685 . I was told I could and I paid an extra £80.50. Neither at the ticket desk nor the salesdesk was I told this flight had not even landed although it was due to board within 30 minutes. I get into departures at 5.10 to find 8685 has not even landed and that it may leave even later than the flight I was originally on. A friend of mine on the same flight tells me the check-in team knew of this way before they allowed me to go through.
At no stage during my ticket purchase transaction or check-in was I told this was the case.
It is abundantly clear that I was therefore misled into buying something that could not be delivered and that the Easyjet staff were clearly aware of this. In my view that is nothing short of theft
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EasyJet Airline Company Logo EasyJet Airline Company
Customer Service
Overall Satisfaction Rating

162 Reviews
Hangar 89, London Luton Airport
Luton
England, Bedfordshire
United Kingdom - LU29PF
+44 33 0365 5000
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