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Dunkin' Brands

Posted: Aug 12, 2017 by    

stale, day old tiny doughnuts with a teaspoon of filling

Complaint Rating:  0 % with 1 votes
0% 1
Went to the DD shop on Middlebelt Road, Livonia, MI Thursday, August 10 at 2:30 pm. I wanted a dozen lemon filled doughnuts to go. They only had 10, but threw in a couple of others that I didn't want to make up the 12. These doughnuts had sat in the display for 8 hours or more when I picked them up. They were tiny, stale, and very scant filling. At $8.97 a dozen, this has to be one of the BIGGEST doughnut RIPOFFS of all time!!!
Luckily, I had a $1 off coupon to apply to these horrible doughnuts. My 97 year old mom said she had never had worse doughnuts in her ENTIRE LIFE! She said if it weren't for the lemon filling, she wouldn't be eating these doughnuts. We hadn't been to a DD shop in 18 years, so we were first disappointed by the COST, then by the STALENESS of the product, and then by the TINY SIZE. A terrible experience that we won't be repeating. Just thought you should know.
Updated by nickskeys, Aug 14, 2017
I wish you could have seen these tiny (3 inch diameter) excuses for donuts. They were not only tiny, but stale from sitting all day long, and almost absent filling in ALL 12 of them!! 45 years ago, they were very good donuts. I will NEVER return to any DD shop again, fresh or not, at $9.00 a dozen, Krispy Kreme are 100% SUPERIOR in every way. No wonder they are going down the proverbial tubes, just sayin'.
Complaint comments Comments (1)    Updated: Complaint country United States Complaint category Restaurants & Bars


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N  13th of Aug, 2017 by    0 Votes
I worked at DD 45 years ago. Those donuts are made once a day - at 1 to 3 AM. You want fresh? You gotta go early in the day, hon.. BTW, there was to be 3 tbsp. minimum of filling in every donut. Just sayin.'

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130 Royal Street
United States - 02021
+1 800 447 0013
+1 781 737 6132
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