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Domino's Pizza / poor delivery skills

1 United States

My son order pizza at 915pm and I called [protected] to contact the dominos pizza branch. I spoke to the manager, I was told it takes 1hour to 1.5 hours for delivery. So we waited, then I made a another call about 2 hours later. Still no pizza I felt bad and as if I wasn't important enough, to be treated and disregarded like I was. My feelings were hurt but not as bad as my kids. I really did not appreciate this. Finally the pizza arrives 2hours and 20minutes later. Then I was told that he would discount $4 off. They should have been free. At least that is what the ad and commercials say.

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