Dollar Tree / unethical behavior

United States Review updated:

After losing my phone to auto tire spray leaking on it from inside the store, I called claims and explained that I had to overdraft my account, the claims letter told me I should learn how to budget my money. Called back to see if the phone call could be traced and told the lady that I had death in the family this morning. While explaining about the 1st phone call, the screamed out loud at me with no sympathy, then said, I'm sorry after being called out. They need to get claim reps that can deal with issues and not be in their personal feelings. This is not professional. I am very disappointed that the Dollar Tree has people like this in the background working for them.

Oct 13, 2017
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