I have a complaint about Store # 10452 from 09/04/2008. I went in the store around 6:45pm and I purchased three items. When I went to the counter to purchase my items, there were 12 people in one line and no one was in the store. The manager was missing and 1 girl helped bag the items, which had her name tag on backwards. The cashier didn't have a name tag on and would not open up another line. I was displeased because I had to wait about an half-hour just to reach the front counter to purchase three little items. I hope that the organization and speed of service would be more efficient the next time I visit this store. If problem persists, I will send another complaint to Corporate Office. Thanks for your time in this matter and I hope things get straighten out!