DirecTV — bill problems
I have been trying to resolve billing issues with DirectTV since April, 2018. I have a record of every agent I spoke with, including their employee numbers.
The problem never gets resolved. They NEVER follow up.See the Top 10 Worst Complaints in New Richmond, OH
When I refused to pay the bill until they resolved the problem they shut off my service and would not restore my service until I paid the bill - the bill that was wrong to begin with!!!
While for the most part the agents were pleasant, they never followed through.
Here it is Nov. 23 and the problem has still not been fixed.
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