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Direct TV / honesty

1 Golden, CO, United States
Contact information:
Phone: 720-238-2627

I had an issue when ordering the mayweather vs pacquiao fight and called directv customer service. They ended up offering me the fight for free. I get my bill and they charged me the 89$ for the fight. I called and they said there were no notes related to my call when ordering so therefore my word even though they called me a loyal customer since 2008 is not worth anything to them. How am I suppose to make this fair? Just because I am a nobody with no money and they are billionaire company they could care less what happens. Its complete fraud and they always get away with it. I have signed up with them on more than one occasion to find out that the package deal they quoted me is not the final bill amount once they add all there fees onto the monthly bill. So I signed up in 2014 for 86$ a month and now months later they are calling and wanting my past due amount of over 300$ because I was just paying approximately what I had agreed. My wife was there and witnessed the conversation.

Jun 24, 2015

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